@Topps@Fanatics stop letting these guys ruin your good name and products but driving buyers away. I’ve spent ~$40k since Easter on Topps and Bowman products and will likely cease any further business due to poor customer service like this.
a case by case basis. Upon receiving this information, I will be able to determine the appropriate next steps. As I have discussed previously, I simply want to be made whole again, so the alternative would be to process this as a normal refund as requested initially.
based on a market analysis as set forth in the high-value reimbursement policy, rather than a standard refund as described in the WhatNot Buyer Protection Policy, where in your policy it lists the amount required to trigger the market analysis, and who makes that determination on
the market value of the card they attempted to purchase. It seems that you are now attempting to weaponize that provision to do the opposite: provide buyers with refunds significantly less than what they actually paid.
Please advise how you determined that this refund should be
presumes all items were shipped in one package. It should be noted that your own policy fails to define a specific dollar amount that triggers the high value analysis. It is clear that the purpose of this provision is to protect buyers from receiving a refund which is less than
does it state that I should only receive a partial refund.
WhatNot converted this to a high-value item return despite the shipment not having a single high-value card. The collection of cards purchased would barely, if at all, reach the level of "high value", but that also
Loss Reimbursement Policy Loss Reimbursement Policy. It specifically states that I am entitled to a refund if an item is not received, which is not in dispute at this point. The only dispute is the amount WhatNot is agreeing to reimburse. Nowhere in the Buyer Protection Policy
🏀 That’s a wrap on our Youth Boys Basketball Camp!
Huge S/O to all the young athletes who showed up with energy, hustle, and heart every day. 💪🔥
We worked hard, had fun, and got better together! #GoWolves
"Where has your mind been focused recently? Are you primarily thinking about your past, your present, or your future? How does focusing on a different timeframe change your thoughts?"
-@JamesClear
Well, today we learned what Kirk Ferentz thinks about in the shower.... you guessed it: Punting
KF on Rhys Dakin finding a groove:
"I was thinking about that in the shower this morning, I don't know why... the things I'm most impressed with him is his maturity"