@PaulHoagland11@PhilHollowayEsq I agree the lapse is serious and verification is required. I do wonder how the error was actually caught, and whether AI was part of that. It’s easy to demonize these tools without looking at how it’s also being used to detect issues.
@TheSarcasticist@AnnaBower She should answer directly and clearly. If there was an error, it needs to be addressed.
At the same time, it is fair to ask whether the response is becoming disproportionate. The citations were withdrawn, and the record can be corrected.
@CBHessick Shifting the burden to the judge isn’t how the system is designed. In an adversarial system, that task lies primarily with opposing counsel.
@RussVoice@RobertFreundLaw It’s an interesting debate.
Yes, AI needs verification. But mistakes happen, and the question is how we respond. It shouldn’t be the client who bears the cost, and absent deceit, punishment of counsel misses the mark.
Overall, AI is improving briefs. Just my 2c.
@RAHarrisonPA@RobertFreundLaw With respect, the fabrication originates with the tool. The lawyer’s failure is verification. Serious, yes. But I do not see evidence of intent. The distinction matters.
@SJPR_13 @RobertFreundLaw We tolerate judicial errors and flawed judgments as part of the system. AI introduces different errors, but overall improves the work.
@SeIpsa@RobertFreundLaw If there is evidence of deceit, that is a different case. But on the record so far, this looks like reckless reliance on AI and failure to verify, not a scheme to mislead.
The fastest way to expose whether a CEO actually uses their own product: make them do the most basic task on camera.
Outlook has over 400 million active users. Microsoft’s productivity segment generated $77.8 billion last year. And the official Microsoft support page for “Outlook search not working” tells users to open the Windows Registry Editor and manually create DWORD values.
That’s the fix. For a product used by almost every Fortune 500 company on Earth. Edit your registry.
The reason Outlook search has been broken for years is the same reason it will stay broken: Microsoft sells to IT procurement, not to the person trying to find last Tuesday’s email. The buyer and the user are completely different people. The CIO signs a 3-year enterprise agreement based on security compliance, Azure integration, and per-seat bundling. Nobody in that purchasing decision opens Outlook and types “Q3 budget” into the search bar to see what happens.
This is why Gmail search works and Outlook search doesn’t. Google built for the end user first and sold enterprise later. Microsoft built for the enterprise buyer first and shipped whatever search users would tolerate.
345 million paid seats. The switching cost is so high that Microsoft could ship Outlook with no search at all and most companies would renew anyway.
Every CEO of an enterprise software company knows this. The product doesn’t need to be good. It needs to be locked in.
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Jim Balsillie, former CEO of BlackBerry:
“Canada thought we were the smartest in the world: just cut taxes, cut regulations, get out of the way and let efficiency take you there.
When in fact, [intellectual property] is about structural inefficiency.
It's about introducing friction to capture a rent. You got strategic behaviour by other nation states.
We didn't think there was any place for that whatsoever.”