iperceptions is now part of Astute, united to bring you an integrated view of your first-party customer data. Follow @astutesolutions for the latest updates!
#ICYMI: Be sure to follow @astutesolutions for helpful content about #CX and #VoC best practices and trends! iperceptions is now part of Astute, united to deliver a unified view of all customer #FirstPartyData.
Recent months have shown the need for brands to integrate online and offline to provide customers with more choices to shop (and what they need to do that). https://t.co/Rm73LqxVNY #CX#Retail#Omnichannel#COVID19
The #CustomerJourney can shift rapidly. Are you following these 3 steps to understand and optimize these journey transformations? https://t.co/S3Xj2ouJwF #VoC#CX
[PRESS RELEASE] We're pleased to announce iperceptions has been acquired by Astute, a leading consumer engagement software provider. Together, we're bringing our customers an even stronger toolkit for engaging with consumers and gathering insights. https://t.co/5Q6i4x37vw
Nous sommes ravies d'annoncer que iperceptions fait maintenant partie d’Astute, un leader dans le domaine des logiciels CX. Ensemble, nous fournissons des outils encore plus puissants pour améliorer le CX et recueillir des données quantifiables : https://t.co/ZWkeC1QzDj
Recent months have shown the need for brands to intertwine online and offline channels to offer different solutions for different shopping needs. Check out the latest post from our Chief Innovation Officer - https://t.co/2MSzUOfvKn #CX#Omnichannel#COVID19
What drives your customers when they interact with your brand? See why Visitor Intent is a key #CX metric you should always be measuring (and how to do it with your #VoC program) - https://t.co/EPDZKzaqnH #VoiceofCustomer#CEM
Assuming to know everything about your customers is risky. Here are 4 Great TED Talks showing the power of adding context to your data - https://t.co/YjOzcEnrv6 #DataAnalysis#VoC#CEM#CX
“There is no better or faster source to understand #CustomerJourney transformations than hearing from those navigating these journeys first-hand – your customers.” Learn more in our latest post - https://t.co/bHLFdn2407 #VoC#CX
The voice of your customers is key to elevating the #CustomerJourney. Here's a look at how you can collect and leverage customer feedback to drive your journey optimization efforts - https://t.co/fU8DFgaY8H #VoC#CX
A quick look at just some of the ways your customers win when you close the loop on their feedback and helps improve the #CustomerExperience - https://t.co/dTrV7aiKmb #ClosedLoopFeedback#CX#VoC#CEM