@virginmedia Whats the use of that? I have already been dealing with the customer service team and assumed your mdg was to deal with the issue quicker?
@virginmedia im a keyworker paying an extortionate amount of money for your services and have had no internet for 5 weeks. System says whole area down but no fix date #worstservicesver!
@virginmedia Finally managed to get through on phone yesterday to go through same process i have at least 4 times previously to be told............no ticket has been raised for this job so i will raise one for you!!!! It will be resolved in 48hrs and if not call back!
@virginmedia Yes ive been through everything and had you check my system etc but as i mentioned a few times....the issue is in the box and the whole street is effected!
@virginmedia I have intermittent times when wifi works. Usually over night and all off by 9 each day hence not able to work. It doesnt stay on for any length of time. Tv service works mostly but that is now starting to be intermittent also
@virginmedia It would also be good to be given a completion date? Or actually following the many phone calls (at further expense) that somebody would contact me to let me know whatโs happening