Goodmorning @KenyaPower_Care@PowerCare_9771 look into refference No 15315244, we have low voltage that cannot power the sockets, fridge, microwave. We have lighting only in one room. This has been going on for 2 weeks. Is it possible to get a lasting solution?
@KenyaPower_Care 15276280, this is the new refference i was given the 5th time yet my power has not been restored since Sunday!! 5 days without power...do you want to be bribed to do your job!!!! Can we get power today?
@KenyaPower_Care I am disgruntled and disappointed. I have had no power since Friday. i reported the same on reff 10884849. since then no one has been to the area to check despite numerous reassurances from your CSR. this reff has changed a number of time. please send your team.
@CivilRegNairobi I lost my Birth cerficate and would like to apply for a replacement. It is an old birth certificate issued in 1973. (LATE)
I have checked the ecitizen portal but it does not have proficiency to apply for replacement of old birth certificate.
@KenyaPower_Care I hope you can send your emergency this morning to resolve ref 7642449, we have been in darkness since 7pm yesterday and its a phase affecting only 4 houses when everyone else has power. This blackouts happen every week. Please see how you can permanently sort this out!
@KenyaPower_Care Check ref 7642449, power went out yesterday at 7pm, only 4 houses affected on our power phase. I was advised that an emergency team within the area would be dispatched as this cannot be detected on the grid as it only affects a few houses. Please this blackouts are now too often