Rene van der Laan

Pegasystems | Director | GTM | AI Driven Customer Engagement Evangelist | Sometimes blunt, always honest | Dutch | Father | Avid Golfer | Opinions are my own

[Rene van der Laan @ireneus69]

Discover insights from EY's recent research on how AI and C-suite collaboration are shaping the future of marketing and the financial services industry. https://t.co/7SvUCDKvJ8

[Rene van der Laan @ireneus69]

Infinity '24.2 just launched and it is packed with ton of great features for Customer Decision Hub! Watch this teaser to learn about #customerjourneys and register for the full webinar on November 7: https://t.co/fFhs1CkCR4 https://t.co/rPgIifpsN7

[Rene van der Laan @ireneus69]

Pegasystems moves the needle on generative AI development with Pega Infinity updates - SiliconANGLE https://t.co/3eOAIYIOLy

[Rene van der Laan @ireneus69]

#AI can do more of the same, faster, OR it can completely transform your enterprise. Which is better? In our original research report - The choice is yours: Generative AI and the future of enterprise AI – you'll find out what 500+ global decision makers... https://t.co/1R9bHBxvMx

[Rene van der Laan @ireneus69]

Pegasystems expands generative AI in CX, BPA cloud platform | TechTarget https://t.co/3MIQbe9U3z

[Rene van der Laan @ireneus69]

This Halloween, nothing says scary quite like siloed systems. Only Pega’s Center-Out architecture lets you apply AI seamlessly across the enterprise – so you can avoid building the dreaded #Frankenstack #HappyHalloween

[Rene van der Laan @ireneus69]

Get Hyper-Personalized: The Future of CX with AI and Journey Orchestration https://t.co/CcqmJ3WtHT

[Rene van der Laan @ireneus69]

In an era where artificial intelligence (AI) is transforming industries and redefining customer experiences, businesses must navigate the challenges and opportunities that come with AI-powered decision-making. Download today to learn more! https://t.co/y3DxVtmZbM

[Rene van der Laan @ireneus69]

There’s a gap between perception and reality in AI understanding. If brands can break through the cycle of fear and noise, the benefits of AI can far outweigh the challenges. Learn about the potential of AI to strengthen customer relationships. https://t.co/mP7kIDqYJF

[Rene van der Laan @ireneus69]

Pega's Tara DeZao and Peter van der Putten break down the recent EU AI Act and implications for responsible AI around the globe. With varying levels of risk and benefits, the stakes are high if AI is used in the wrong way. Watch the video to learn more! https://t.co/o3TyC7bLcT

[Rene van der Laan @ireneus69]

Email is arguably more relevant than ever - Pega's Tara DeZao explains how and why marketers should use AI to ensure this important channel continues to deliver relevant customer experiences. https://t.co/GkPPmFPU1b

[Rene van der Laan @ireneus69]

Discover how blending generative and predictive #AI can revolutionize customer engagement. From personalized recommendations to real-time adaptive learning, AI orchestration is the key to faster, smarter decisions. Read the blog to learn more. https://t.co/hNN8MQXJPc

[Rene van der Laan @ireneus69]

Join us for a webinar on October 24 on multi-market customer engagement, highlighting a case study from a leading global bank. Learn how the bank harnessed AI-powered decisioning with Pega CDH to deliver personalized, real-time interactions. Register now! https://t.co/eJHAl9zJTM

[Rene van der Laan @ireneus69]

Certify as a Pega Lead Decisioning Architect to stand out from the crowd and validate your skills in Pega Decisioning. Begin your preparation today and register for the Pega Academy exam. https://t.co/U3sUdVAjSh

[Rene van der Laan @ireneus69]

Across industries, generative #AI is automating tasks, improving efficiency, and generating realistic content. As the technology evolves, it will be able to create more complex outputs like personalized marketing content, custom applications, and even... https://t.co/GdJqjSkGtG

[Rene van der Laan @ireneus69]

Pega surveyed 500+ global decision-makers on the use and understanding of #AI across their enterprises. Download our research insights to learn more. https://t.co/Bi7vUcLKzh

[Rene van der Laan @ireneus69]

Left brain, right brain AI helpt bedrijven om de balans te vinden tussen creatief en rationeel gebruik van AI. Het idee is dat je beide aspecten benut voor optimale resultaten, aldus Peter van der Putten. Lees het hele interview op @CustomterFirst. https://t.co/770qrBK4Dw

[Rene van der Laan @ireneus69]

As the marketing world braces for the impact of the sunsetting of third-party cookies, innovative strategies are stepping up to redefine how businesses engage with customers. Listen to this podcast with Greg Kihlström and Tara DeZao. https://t.co/W3DA5pY9T1

[Rene van der Laan @ireneus69]

Find out everything there is to know about responsible AI. Check out Pega's explainer page to understand why it's important, and how it can be used in today's business world. Mitigate risks and promote trust with ethical, transparent, and fair use of #AI https://t.co/BXschQGTGj

[Rene van der Laan @ireneus69]

Customer journey management is essential in today’s business world. This is a common customer engagement practice used to optimize or manage interactions that a customer has with a brand across touchpoints in service of a particular outcome. Learn more! https://t.co/TMXgj4g1tU