ironbydefault

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@Apexallcluro4 @myaccessbank @OPay_NG @opaybusiness I will admit that their inflow and outflow services are quite commendable but their customer relations services? So poor!

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Pls, can you be specific about the exact thing you are doing to resolve the issue I brought to ur attention for over two months now? U promised to reach out to the customer involved, now u have changed to it's @myaccessbank that should take charge?
@OPay_NG

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Thanks for ruining my day, I've been trying to make a transfer since morning with ur app which I even updated but still couldn't!
@FirstBankngr

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@Charlieberry007 @myaccessbank They have responded to this,the token has been sent via inbox.

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Hello, I received the above text yesterday that the case is closed with feedback, can you explain what this means? The money involved is yet to be reversed!
@myaccessbank

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I have given u his details inbox, why can't you contact him just like he contacted me through @myaccessbank?
@OPay_NG

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Here is the transaction details showing that I refunded ur customer that contacted me that he erroneously sent money into my access account, yet you refused to let go of my money put on hold till date!
@OPay_NG

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@myaccessbank Thank you.
But pls, I'm still in your inbox, kindly respond.

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Tell me why I will pay for token from 2 different banks, and yet none sent me any? And yes I was debited!
@IBEDC_NG

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This is the latest response from @OPay_NG
to me concerning my money that has been on hold for months now! @accessbank_help

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This is the latest response from @OPay_NG
@myaccessbank

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May I know how many days it takes to reach out to a customer? This ur customer reached out to me under few hours after he realised his erroneous payment into my account, we have never had a prior dealing, yet I'm being made to pay for his mistake despite sending back!
@OPay_NG

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Can you see since when I've been answering you people inbox without any solution till now? U have the proof needed to sort this issue, yet nothing!
@myaccessbank

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@myaccessbank Can you see since when I've been answering inbox without any solution till date?

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This is a shame, as a customer i brought a case to you with the evidence staring at you, all I keep reading from you is a promise to 'escalate' the matter with @OPay_NG for about 2 months, yet nothing has been done till now!
@myaccessbank

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Your customer that reported my access bank account contacted me through @myaccessbank customer care service branch at Osogbo, can't you reach out to him too having given you his details? For how long will you be holding the same money I have refunded when contacted?
@OPay_NG

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Your customer relations is one of the worst I have ever come across! You will ask someone to come inbox yet will not read nor respond to messages, for over a month now?
@OPay_NG

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Hello Dunni, if you check inbox messages, you will definitely see the informations u seek there, thanks.
@myaccessbank

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@myaccessbank Hello Dunni, if you check inbox messages, you will definitely see the information u seek there, thanks.

[ironbydefault @ironbydefault]

It's exactly a month now that I reached out to you here about an issue involving @OPay_NG
, despite having evidence of my claim, nothing has been done till now. Does this mean @myaccessbank do not protect her customers?
@myaccessbank

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@myaccessbank All the info needed is already in ur inbox, kindly check.