Ishu Gupta

A nobody by nature..

[Ishu Gupta @ishug]

The abyssymal condition of @Flipkart systems continues the same pickup now has 2 different statuses while the item has been picked up it shows its rescheduled in their app while the WhatsApp updates show it on hold. The amazon of India isn't Flipkart for sure.

[Ishu Gupta @ishug]

@flipkartsupport @Flipkart I hope you're satisfied sir thanks for giving your valuable time to my concern.

[Ishu Gupta @ishug]

@Flipkart anthr of my ordr is in trouble as it was not delivered but shows so. There were 2 deliveries comng 2gether 1 needed an OTP which I didn't giv as I wasn't home and asked for rescheduling which happened but the other got mysteriously delivered without me ever receiving it

[Ishu Gupta @ishug]

@flipkartsupport @Flipkart I just tried what you said and as I suspected there was nothing you did through the chat option as well.

[Ishu Gupta @ishug]

@flipkartsupport Sharing for your benefit there's an unresolved issue with the order which is the complaint I raised through your app that I never received the order.

[Ishu Gupta @ishug]

@flipkartsupport @Flipkart I'll keep posting my complaint on this thread now if you insist that I reach out to your support because I'm sure I already did enough by telling you I didn't get the product now the ball'e in your court. Find out where the product is.

[Ishu Gupta @ishug]

@flipkartsupport Why will I do that when it says you're working on the concern if there's a need for my input they should call 9s it my responsibility to deliver an item or yours?

[Ishu Gupta @ishug]

@flipkartsupport I can feel the seriousness with which @Flipkart takes these incidents. Its been hours without a response.

[Ishu Gupta @ishug]

@flipkartsupport Did that 3 days ago when it was marked delivered on Sunday. In the name of resolution you send me a notification everyday on whatsapp asking me to confirm if I received it which I deny but then you send it again. As if someday I might just say yes out of frustration.

[Ishu Gupta @ishug]

@Flipkart Another problem for you to solve @Flipkart @flipkartsupport why mysteriously the orders get cancelled?

[Ishu Gupta @ishug]

@Flipkart sucks at meeting its delivery commitments the orders mysteriously get rescheduled by you without you ever being in the loop. They undersell their black membership without mentioning its true benefits, it does things for you, though you didn't want them ever.

[Ishu Gupta @ishug]

Another example of relentless greed of @Flipkart on a product costong 266 and 208 after discount they're charging 26 rupees to ensure they feliver the right product and don't mix it up on their end.

[Ishu Gupta @ishug]

And then there's the innovative charges they keep inventing and which you can't understand or keep track of, you won't know which ones will be deducted from the refund. They charge you even to protect the product you order isn't that the default expectation of this game?

[Ishu Gupta @ishug]

@flipkartsupport So you won't do anything that's your stand? Because if you have to do anything you already have the required details, changing the glass won't change the water quality. @Flipkart

[Ishu Gupta @ishug]

@flipkartsupport I've shared with you please handle the way it works for you. I've given up on you anyways i doubt I'll be getting those products today as well.

[Ishu Gupta @ishug]

@flipkartsupport There's nothing to reach out to your story about this tried many times it's a standard sop response we'll try our best as if they can actually do something. The frequency of it's occurrence points to a systemic failure on your part to care about the customer. @Flipkart

[Ishu Gupta @ishug]

@flipkartsupport Don't worry they can only be misused by you. What good would that do to waste my time with a dumb bot? @Flipkart please treat this with sincerity don't shrug it off, off social media by diverting me to a private conversation where if you had to do anything this wun't hv hapd

[Ishu Gupta @ishug]

@flipkartsupport

[Ishu Gupta @ishug]

Day 2 update: The ac wasn't installed as there was no suction pump available in Jeeves vendors in Gurgaon. So pathetic and this is whn they force us to get the unreasonably priced installation to get the warranty. #customerapathy

[Ishu Gupta @ishug]

Wonderful experience of ac installation by @Flipkart's inhouse jeeves division.
1. Day 1: don't carry vaccum pump to remove air from the pipes btwn inner and outer units (4 better cooling)
2. Day 2: reassign but they charge extra for external stand installation (1499+300+gst)