Iqbal Singh Jit

[Iqbal Singh Jit @isj556]

@SamsungHelpUK That doesn’t help. Speak to that team is like speaking to an AI bot that is stuck in a loop. Any other ideas? At this point the only viable path seems to be going to the small claims court?

[Iqbal Singh Jit @isj556]

@SamsungHelpUK AWFUL customer service. Purchased a TV in Sept 2024, it stopped working in Oct 2024. Totally unrepairable TV as confirmed by the Samsung engineer yet I am tangled in a nonsensical process whereby no efforts to make a replacement have been made.

[Iqbal Singh Jit @isj556]

@SamsungHelpUK @DeborahHonig - going through an AWFUL experience with @SamsungUK. Despite continuous chasing no efforts have been made to resolve a ‘damaged on arrival’ order.

[Iqbal Singh Jit @isj556]

@SamsungUK - I bought a tv from you directly 8 weeks ago and it stopped working. 2 engineers have been sent - both of who have said it’s not repairable. Contacting the customer support centre is a joke. Is the only way to get this resolved to go to trading standards or court?

[Iqbal Singh Jit @isj556]

@Garlicloafy @British_Airways @Ei_lle I’ve received nothing.

[Iqbal Singh Jit @isj556]

@British_Airways - care to explain why checking in at terminal 5 was awful yesterday. Sit on the plane waiting for bags to be loaded only to land on the other side to be told the bags haven’t arrived?? No wonder the airline is being taken over by everyone else.

[Iqbal Singh Jit @isj556]

@British_Airways @Garlicloafy @Ei_lle So we’re 24hrs in now. No update from BA. I also spoke to an old BA pilot and apparently they are instructed to take off as close as possible to the scheduled time (with or without bags) so that they don’t get fined for missing the take off slot. If true. That’s appalling.

[Iqbal Singh Jit @isj556]

@Garlicloafy @Ei_lle @British_Airways Utterly useless.

[Iqbal Singh Jit @isj556]

@British_Airways In all honesty. That’s pretty useless. Not your fault - but it is BAs at large. My two kids are in tears as their holiday is being ruined / wasted now going shopping rather than fulfilling its purpose. The website crashing is effectively the straw breaking the camels back

[Iqbal Singh Jit @isj556]

@British_Airways So 8hrs post landing.

No update. No message as promised. 2 young kinds with me

Is there anyone within the BA network that can actually tell me where my bags are?!?

Telephone number provided to contact doesn’t work - so beyond useless.

Happy to share my file reference number

[Iqbal Singh Jit @isj556]

@British_Airways Ok. What’s the claim limit?

Also - how do I make a formal complaint on the entire journey. It was awful.

Can safely say I won’t travel BA out if choice again and will absolutely be making sure that everyone I know does the same.

The Middle Eastern airlines are miles ahead.

[Iqbal Singh Jit @isj556]

Totally screwed over by @HomeServeUK who claim to want to help customers but instead put you in complete dispair. Well done Richard Harpin

[Iqbal Singh Jit @isj556]

@googlenest Hi it does click - and the boiler does turn on...

[Iqbal Singh Jit @isj556]

@googlenest my nest thermostat says that it is heating up the house - but the radiators aren’t heating up. Problems only be here for the last few days. Hot water is working fine. Anything you can do to help?

[Iqbal Singh Jit @isj556]

@googlenest Hi - I didn’t get a response to this - was there meant to be a follow up?

[Iqbal Singh Jit @isj556]

@googlenest But I’m very much guessing on that front

[Iqbal Singh Jit @isj556]

@googlenest Assume you mean this? If so I think an S plan

[Iqbal Singh Jit @isj556]

@googlenest No idea on s or y plan system. How would I check that

[Iqbal Singh Jit @isj556]

@googlenest Hi Yeap it’s at between 2 and 3. Max is 3- 4. Min is 0-1

[Iqbal Singh Jit @isj556]

@googlenest I tried that. Not really. The upstairs radiators are like warm. Downstairs are cold