Abertay IT Service Desk

Latest information from IT Services at Abertay University - we're here to help

[Abertay IT Service Desk @isservicedesk]

We've moved to a new Twitter account! Follow us at Abertay Campus @abertaycampus

[Abertay IT Service Desk @isservicedesk]

All systems are currently running normally after this morning’s issues with links to software

[Abertay IT Service Desk @isservicedesk]

There are some issues this morning with links to applications/software from University PCs or Laptops. This is currently under investigation.

[Abertay IT Service Desk @isservicedesk]

We’ve launched a new password expiry notification service, we’ll let you know 14 days before your password expires, and if you miss this email, we'll remind you again 7 days and 1 day before expiry!

[Abertay IT Service Desk @isservicedesk]

Remember, the MyFiles tile is available in MyAbertay to quickly access your network files off campus. https://t.co/UMb3UDQ6aP

[Abertay IT Service Desk @isservicedesk]

[KRACK] Wi-Fi vulnerability. We’ve updated our systems on campus, now time to make sure you’re devices are all up to date…

[Abertay IT Service Desk @isservicedesk]

Good luck to all our @AbertayDare Dare Academy students who started this week #Dare2017

[Abertay IT Service Desk @isservicedesk]

We are planning a major upgrade to SITS and OASIS this weekend. No access from Sat 20th May - Tues 23rd May. Apologies for any inconvenience

[Abertay IT Service Desk @isservicedesk]

Remember to stay vigilant against phishing emails. Fraudsters are trying ever more sophisticated methods to try to trick you!

[Abertay IT Service Desk @isservicedesk]

Turnitin UK have confirmed that the issues from yesterday have now been resolved. The service had intermittent issues between 10am - 4pm

[Abertay IT Service Desk @isservicedesk]

Turnitin UK are still experiencing major issues with the service. They are working on it.

[Abertay IT Service Desk @isservicedesk]

We are currently aware of a global issue for Turnitin. This is under investigation by Turnitin UK.

[Abertay IT Service Desk @isservicedesk]

We are aware of an issue with Blackboard. It is likely to be unavailable until Monday when we can investigate the issue fully.

[Abertay IT Service Desk @isservicedesk]

There will be Blackboard disruption on Thurs 27th April from 08:00 - 09:00 due to planned maintenance. We apologise for any inconvenience

[Abertay IT Service Desk @isservicedesk]

Turnitin is now back online. Apologies for any inconvenience caused.

[Abertay IT Service Desk @isservicedesk]

There is currently a issue with Turnitin and they are working to resolve this. We will provide updates once we have any feedback.

[Abertay IT Service Desk @isservicedesk]

PebblePad is going to be unavailable tomorrow morning from 8:00am till 8:20am but should be consider at risk till 9:00am

[Abertay IT Service Desk @isservicedesk]

@henriwatson Yes, we will retain a presence alongside the Support Enquiry Zone back in the newly refurbished Library

[Abertay IT Service Desk @isservicedesk]

You can continue to contact us through the normal channels of Self Service or Email.

[Abertay IT Service Desk @isservicedesk]

The Service Desk are on the move! As the Library is being developed over the summer, the Service Desk are moving to the main building.