itison.com

Life is about the experience 🌟 Major Events 💷 Deals & Experience

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@sweatysock26 If you still can't see their replies, please give them a call on 0141 673 4580, and they'll be happy to discuss by phone.

I hope this helps!

The itison team

[itison.com @itisoncom]

@sweatysock26 Hi James,

I can see our Customer Support team has replied to your recent cases #1212482 and #1213129 on the 3rd and 4th of March, respectively. 

If you haven't already, I'd recommend checking your junk or spam folders in case the replies have filtered there.

[itison.com @itisoncom]

@sweatysock26 Hi James,

Thanks for getting in touch.

Due to recent events in Glasgow, we've had a much higher volume of queries recently - I'm sorry for the delay this has caused.

If you DM us with your voucher code and email address, we'll take a look into this asap.

The itison team

[itison.com @itisoncom]

@mand0rk Hi Amanda,

If you haven't already, please contact our Customer Support team at [email protected] and they'll be happy to look into this for you.

I hope this helps in the meantime!
The itison team

[itison.com @itisoncom]

@karennno26 I'm happy to confirm the event is still going ahead as planned, but to be safe, I'd recommend checking our FB page before you set off:

https://t.co/Vp7Bb1CSML

If there are any weather-related updates, we'll post them there as early as possible.

I hope this helps!

[itison.com @itisoncom]

@YvonneDevlin2 Hi Yvonne,

Thanks for getting in touch!

If you let me know your case reference number from your recent query, I'll be happy to look into this for you.

The itison team

[itison.com @itisoncom]

@lyndswilso Hi Lyndsay,

Our Support team unfortunately haven't been able to find any live chat cases. 

Do you have a case reference number from the live chat and email you sent yourself? If so, just let us know and we'll be happy to take a look into this.

The itison team

[itison.com @itisoncom]

@lyndswilso Hi Lyndsay,

Our Customer Support team have confirmed they're currently looking into this with your mother directly, but if you need further help, please email them at [email protected] and they'll be happy to discuss.

The itison team

[itison.com @itisoncom]

@fragglerock41 Hi there,

Thanks for getting in touch!

If you can email our Customer Support team at [email protected], they'll be happy to look into this for you.

The itison team

[itison.com @itisoncom]

@Major_Grooves Hi Steven,

We're sorry to hear you're having trouble ordering.

If you haven't already, please email our Customer Support team at [email protected] and they'll be happy to look into this for you.

We hope this helps in the meantime,
The itison team

[itison.com @itisoncom]

@maciver_lee Hi Lee-Anna,

Thanks for sending your feedback over, we really appreciate this.

We can see you've also emailed our Customer Support team directly who have since gotten back to you by email.

Thanks again,

The itison team

[itison.com @itisoncom]

@StarLeviosa Thanks for getting in touch, but we're sorry you weren't able to use your voucher. Without knowing the details of your sister's case, I'm afraid we can't give too much information. We'll always do our best to help where we can but we're afraid vouchers can't be credited or exc...

[itison.com @itisoncom]

@fragglerock41 Hi there, please email our Customer Support team at [email protected] with your registered email address and they'll be happy to help. 

The itison team.

[itison.com @itisoncom]

@MeHere69624 Hi there, 
We're afraid we don't have any previous messages, but if you contact our Customer Support team at [email protected] with your registered email address they'll be happy to look into this for you.
Thanks again, and do take care.
The itison team

[itison.com @itisoncom]

@MeHere69624 Hi there, 

We're afraid we don't have any previous messages, but if you contact our Customer Support team at [email protected] (mailto:[email protected]) with your registered email address they'll be happy to look into this for you.

Thanks again, and do take care.

The iti...

[itison.com @itisoncom]

@tinkslou Hi there, 

Thanks for getting in touch. 

I can confirm that our gift cards can be purchased at set amounts and can be purchased here https://t.co/leWDrgamk4. 

I hope this answers your question though. 

The itison team.

[itison.com @itisoncom]

@AlanBrazil_ Hi Alan,

If you could pop them another email with the subject "Case #1063707" and your voucher code, they'll be able to look into this again for you and see if there's anything else we can do. 

We hope this helps.

[itison.com @itisoncom]

@AlanBrazil_ Thanks for getting back to us. 

Please email [email protected] with the subject code "Case #1063707" and our Support team will be able to look into this further for you.

We look forward to hearing from you.

[itison.com @itisoncom]

@AlanBrazil_ Hi Alan,

Thanks for getting in touch, though we're really sorry to hear the circumstances. 

If you could please send us a DM with your voucher code, we'll be happy to look into this further for you.

[itison.com @itisoncom]

@dormat Hi Alan, 

I'm happy to let you know we currently have a large number of dining deals available in Glasgow. You can view these by visiting https://t.co/DoQtugndDh.

I hope this helps!