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@MartinSLewis How can I know my accomodation is fine? We want to book new flights and get it refunded through ATOL but the hotel is waiting on a brief from Thomas Cook?
@StarbucksUK@Starbucks please tell me you're activity looking to reduce your plastic waste on your supermarket items. The plastic straw in plastic wrap with two plastic lids is a bit much. #plasticfree
@tfwrail Can I also recommend trains arrive a couple of minutes before to ensure passengers can board in the morning instead of being cancelled or delayed?
@tfwrail your Barry Island train just left early as I arrived to get it. Could someone explain why you're always late yet leave early when you want? What the fuck is that about.
@tfwrail It was the Barry Island train from Queen Street, advised departure time was 7:20pm. I arrived as 7:19pm approached and it was gone as I arrived. Not happy as we're made to wait each morning, I'd understand if I was late but the train should leave at that time, not early
@tfwrail Does that directly help with the dire need for more carriages on the Barry Island route to Cardiff Central at peak times? What is going to be done until then? We're paying in advance, a lot of money, just to be left stranded or squashed onto two carriages.
@tfwrail are you guys actually going to listen to customers unlike Arriva? Can't believe we pay for the luxury of not being able to get on a train for work. 30 of us left stranded. #shittrains
@ArrivaTW disgusting service again today guys, well done. How is you're okay with cancelling, delaying and only providing 2 carriages in peak time yet you provide too many carriages for the Cardiff to Barry Island route?? Just saw an empty Barry Island train while we're waiting.