Chargeblast just hit Times Square! ⚡️
Chargeblast is the no.1 fastest-growing chargeback software globally, protecting billions in sales for thousands of businesses — from small online shops to large enterprises. Every line of code, every client conversation, every late-night brainstorm has contributed to this moment — a reflection of ambition, execution, and relentless focus.
This milestone marks the momentum we’re building, the credibility we’re earning, and the standard we’re setting in the chargeback space. For merchants, partners, and industry players, it’s a signal that we’re here to lead — not just another startup, but a serious player shaping the future of online payments.
We’re just getting started. Reaching new heights!
Chargeblast turns 2! In that time, we’ve protected $5B+ in annual payment volume, supported 4,000+ merchants, and grown to a team of 50. But the numbers only tell part of the story. As a bootstrapped founder, the real learnings came from the trenches. Here are a few that mattered most:
1. People Make the Company
I can’t overstate the importance of hiring right and actively mentoring. We didn’t just look for resumes - we looked for high willingness and potential to learn. We didn't train our employees to simply do a job, but rather mentor them to become future leaders within the company. This mindset enabled Chargeblast to scale our headcount quickly.
2. Client ROI Over Our Revenue
From Day 1, our philosophy has been: if we deliver ROI for our merchants, everything else follows. That meant providing in-depth, data-based assessments on chargeback risk even before merchants become our clients. This way, we can create an optimal chargeback mitigation plan and software stack; often times, our recommendations will cannibalize some revenue, but that's okay. Our merchants trust us for life.
3. Culture is a Daily Commitment
White-glove service isn’t just a slogan. It means answering merchant texts at 11pm. It means owning every dollar we protect like it’s our own. As we scale, preserving this culture gets harder, but it’s non-negotiable. Our team events and international meet-ups have created a sense of family and ownership that's motivated everyone to put their best foot forward.
4. Operational Discipline Wins
Every dollar counts when you’re bootstrapped. So we treated every conference, dinner, ad spend, and campaign like an investment - with a quantitative ROI assessment. That discipline forced us to get scrappy, test fast, and stay accountable. No fluff, no bloat - just results.
What's most fascinating is that the importance of these factors change over time. For example, focusing on culture at a company of 5 is different than focusing on culture at a company of 50. I'd love to hear from other founders how your focus in managing your startups has changed as your companies matured over time.
@owennurminen you might want to check out https://t.co/resj1OIkQe. it's basically a tool that provides alerts and intercept chargebacks before they become official disputes. works well in our business ngl.
LOOK: Residents wade through a knee-to-wrist-deep flood on and around Araneta Avenue in Quezon City on Wednesday.
Metro Manila woke up to floods in various areas of the capital region as the red warning level was raised by the weather bureau PAGASA due to intense rainfall brought about by the southwest monsoon enhanced by typhoon #CarinaPH. #FloodPatrol #WeatherPatrol
Maria Tan, ABS-CBN News
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