Farahin

[Farahin @itsfarahin]

@dollydimsum Closed before the mall closes @dollydimsum

[Farahin @itsfarahin]

@dollydimsum Hello team, I was at your eCurve Mutiara Damansara outlet today 13 Aug around 7pm. After I placed my order, tea was served and shortly after the power went out and the kitchen is spoilt. A dolly mozza roll came out in the dark.

[Farahin @itsfarahin]

@dollydimsum Would have appreciated some proactive measures from the manager to mediate the guests who had to sit in the dark.

[Farahin @itsfarahin]

@dollydimsum Your team did not try to compensate your guests at all and in fact insisted the guests to pay. Everyone was forced to leave but not before having to pay and cut short everyone’s meal. We’ve not even had a cup of tea yet by then.

[Farahin @itsfarahin]

@dollydimsum Customers were sitting in the dark for 10-15 mins. The waiter said they cannot serve us as the kitchen is broken and we are still expected to pay for the meal which is ABSURD!!

[Farahin @itsfarahin]

Dear @jayagrocer
Hi Jaya Grocer. I have been trying to reach your customer service for over 2 weeks now. You have incorrectly refunded me on 2 orders and I refuse to make anymore purchases until I have been refunded correctly.

[Farahin @itsfarahin]

@jayagrocer Hi Jaya Grocer. I have been trying to reach your customer service for over 2 weeks now. You have incorrectly refunded me on 2 orders and I refuse to make anymore purchases until I have been refunded correctly. Have sent over 5 e-mails, 2 comments on Instagram.

[Farahin @itsfarahin]

@KFCmalaysia saya dah tunggu 2 hari no service provided. REFUND!

[KFCmalaysia @KFCmalaysia]

@hiimfiffy Hi @hiimfiffy kami mohon maaf atas pengalaman anda , Jika anda masih menghadapi masalah dan penghantaran tidak sampai, sila DM kami maklumat berikut :
• Nama
• No Telefon
• Emel
• Self Collect or Delivery
• Item yang dipesan

[Farahin @itsfarahin]

@khairuladib @KFCmalaysia @KFCmalaysia you accepted my payment on 11.11 540PM until today no refund and no service provided. At least respond to your customers via DM and emails!

[Farahin @itsfarahin]

@KFCmalaysia Kfc please check your DM and refund me. Haven’t been able to reach any of your customer support since 11.11

[Farahin @itsfarahin]

Hi kfc. I still haven’t received a response since 11.11. Please check your DM. Tak halal for your company to accept people’s money but not providing service.

[KFCmalaysia @KFCmalaysia]

@twigfb Hi, kami meminta maaf atas kesulitan yang dihadapi. Bolehkah anda kongsikan nama, emel, nombor telefon, senarai pesanan serta 4 angka terakhir kad anda di DM bagi kami melaksanakan proses refund? Terima kasih.

[Farahin @itsfarahin]

@KFCmalaysia have DM you guys my details. Kindly provide the service or refund!! Don’t have such promo if your website cannot handle the traffic. And at least make sure you have The customer service to support. Don’t scam customers

[Farahin @itsfarahin]

@KFCmalaysia - payment went through but order didn’t. Then you have ZERO customer service support. Isn’t this the definition of a scam?

[Farahin @itsfarahin]

@KFCmalaysia - I have been trying to reach you since yesterday 6PM non stop. I have just signed up to twitter just so that I can reach you guys since you are not responsive on other social media, hotline, email