Technology can route a referral, but it cannot manufacture staff, food, or shelter.
In episode 16 of our ๐๐ฐ ๐๐ณ๐ฐ๐ฏ๐จ ๐๐ฐ๐ฐ๐ณ podcast, host Amy Gordona sits down with Paul Sorenson, Co-Founder of the St. Louis Regional Data Alliance and Chief Impact Officer at the Lewis and Clark Information Exchange. Paul brings a grounded perspective from his background as a frontline social worker, academic researcher, and health data leader to discuss social care interoperability.
๐๐ฒ๐ ๐๐ฎ๐ธ๐ฒ๐ฎ๐๐ฎ๐๐:ย
๐ The referral gap: Why fixed-grant CBOs struggle with uncompensated referral volume
๐ The screening dilemma: What happens to patient trust when hospitals screen for needs they cannot resolve
๐ Community Care Hubs as a โtranslation layerโ bridging healthcare and community care
๐ Recognizing that data follows funding
๐๏ธ Read our companion blog and stream the episode โบ https://t.co/mThMLjPU2w
โ
It's not a question of ๐ช๐ง payers should be investing in community organizations, ๐ฃ๐ถ๐ต ๐ณ๐ข๐ต๐ฉ๐ฆ๐ณ "What are the best vehicles to do so?".
This is the take of Paul Sorenson, the Chief Impact Officer at the Lewis & Clark Information Exchange.
Paul highlights the need for Community Care Hubs (like our customer @CamdenHealth) to act as "translation layers" between healthcare organizations and CBOs. In episode 16 of ๐๐ฐ ๐๐ณ๐ฐ๐ฏ๐จ ๐๐ฐ๐ฐ๐ณ, he outlines why technology alone cannot solve community disconnection.
๐๏ธ Episode 16 drops tomorrow, November 11
โ
Weโre honored to partner with the Hawaiสปi Dept. of Corrections & Rehabilitation (@HawaiiDCR) and @SHI_Intl to build a statewide digital safety net across all 5 counties.
By connecting facility staff and parole officers with 470+ island community providers, we're helping caseworkers replace paper forms with closed-loop supportโfrom pretrial through life after release.
๐ฐ Read the announcement โถ https://t.co/nXgUVaqDon
โ
Sneak peek from our Oklahoma Social Care Summit! ๐ค
Today in Oklahoma City we convened 60+ local, regional, and state leaders dedicated to improving health outcomes.
๐๐ฉ๐๐ฎ ๐ฉ๐ช๐ฃ๐๐ for key takeaways from our insightful speakers:
๐ฌ @OK_HCA | Stephen Miller, Rebekah Gossett, & Melissa Miller
๐ฌ @HealthyOklahoma | Courtney Peters
๐ฌ @OKHouseofReps | Mark Lawson
๐ฌ @GPRMC_OK | Kylee Chapman
๐ฌ Beaver County Hospital Authority | Amber Costilla
โ
How do you make the case for social care to your executives? What are best practices for embedding lived experience and patient voice? How do you bring a people-centered perspective to conversations about patient advocacy and access?
ย
๐ช๐ฒ'๐ฟ๐ฒ ๐ท๐ผ๐ถ๐ป๐ถ๐ป๐ด ๐ณ๐ผ๐ฟ๐ฐ๐ฒ๐ ๐๐ถ๐๐ต ๐๐ฟ๐๐ ๐๐ฒ๐ฎ๐น๐๐ต ๐๐ผ ๐ฎ๐ป๐๐๐ฒ๐ฟ ๐๐ต๐ฒ๐๐ฒ ๐พ๐๐ฒ๐๐๐ถ๐ผ๐ป๐ ๐ฎ๐ป๐ฑ ๐บ๐ผ๐ฟ๐ฒ.
๐๐ฐ๐ช๐ฏ ๐ถ๐ด ๐ช๐ฏ ๐๐ฆ๐ธ ๐๐ฆ๐ณ๐ด๐ฆ๐บ โบ https://t.co/LgcyPXJNQm
โ
Sneak peek from our Maine Social Care Summit! ๐ฒ
Today in Portland we convened 30+ local, regional, and state leaders dedicated to improving health outcomes.
๐๐ฉ๐๐ฎ ๐ฉ๐ช๐ฃ๐๐ for key takeaways from our insightful speakers:
๐ฌ @MaineHealth | Eisha Khan, Ellen Freedman, Malindi Thompson, & Melissa Fochesato
๐ฌ Mid Coast Hunger Prevention Program @MCHPP | Heather Arvidson
๐ฌ @CityPortland | Nรฉlida Berke
๐ฌ @UWSME | Julie Chase
๐ฌ Mainely Teeth | Amber Lombardi
Finding support shouldnโt mean navigating disconnected agencies.
Join Findhelpโs Carla Nelson and Government Technology for โOne Resident, Many Agencies: A Smarter Approach to Social Care Coordination.โ Explore how agencies can connect existing systems, coordinate services and track referrals through to assistance.
October 28 | 10 a.m. PT / 1 p.m. ET
Register โถ https://t.co/r1YtzE31o1
Finding in-network behavioral healthcare shouldn't feel like a scavenger hunt.
Join our team next week on Thursday, October 22, at 12:00 PM CT for a 30-minute live demo of our new Behavioral Health Network.
Care teams can search curated behavioral health providers and social care programs side by side in a single workflowโcutting out administrative runaround to connect members to care faster.
What will be covered:
- Side-by-side search for behavioral health and social care
- Real-time provider availability and direct booking options
- Live Q&A with our product team
Save a spot for next week's demo โถ https://t.co/B65Nzfri3c
Sneak peek from our Minnesota Social Care Summit! ๐ฃ
Today in Minneapolis we convened 45+ local, regional, and state leaders dedicated to improving health outcomes.
๐๐ฉ๐๐ฎ ๐ฉ๐ช๐ฃ๐๐ for key takeaways from our insightful speakers:
๐ฌ @AllinaHealth | Kristen Elliott and Elizabeth Keck
โ๐ฌ @FairviewHealth | Jaclyn Mann and Regina Benson
๐ฌ Findhelp | Glen Chambers, Vickie Walsh, Spencer Frazier, and Lauriane Hanson
โ
On the latest ๐๐น๐ฑ๐ข๐ฏ๐ฅ๐ช๐ฏ๐จ ๐๐ค๐ค๐ฆ๐ด๐ด episode from @GoingDigitalBHT, our COO breaks down the "Ghost Network" problem that leave care navigators and patients at dead ends.
๐ง Listen to the full conversation โบ https://t.co/QEWaHWlem6
137M Americans live in a mental health shortage area. Roughly half of those with a mental illness last year received zero treatment.
But with over 700k practitioners in the US, is it a lack of providers, or a broken connection process? ๐งต๐
What caused food-related searches to spike almost 800%? ๐ฅซ
As part of our ongoing data partnership with GaiaVerse we analyzed anonymized search traffic to evaluate behavior during the late 2025 SNAP benefit disruption.
๐ Read the full analysis to see how policy changes impact daily lives โบ https://t.co/Z8n4yFttCD
โ
Nearly half of a familyโs time in temporary shelter isn't spent finding a homeโit's spent dealing with red tape and lost paperwork ๐
Episode 15 of ๐๐ฐ ๐๐ณ๐ฐ๐ฏ๐จ ๐๐ฐ๐ฐ๐ณ is LIVE today! Noah Harlan (@itsFindhelpโs VP of Community Solutions) breaks down how we cut red tape for frontline CBOs and put vital records directly in individuals' hands.
Read the full breakdown & listen here: ๐
For many nonprofits, daily case management still means relying on paper forms, basic spreadsheets, or software that was built for medical billing instead of real community care.
Coming this Wednesday, episode 15 of ๐๐ฐ ๐๐ณ๐ฐ๐ฏ๐จ ๐๐ฐ๐ฐ๐ณ features Noah Harlan, Findhelp's VP of Community Solutions, talking with host Amy Gordona about how our Kiip case management system simplifies day-to-day work for nonprofit case managersโwhile making sure people seeking help can securely hold onto their vital personal documents.
๐๏ธ Episode 15 drops October 7
โ
โ