ITSM Practitioner

Online publisher of #ITSM Practitioner e-books and guides from an international panel of contributors, available in English and French.

[ITSM Practitioner @ITSM_guides]

When It analysts predict the end of ITSM... http://t.co/O31gjAhfAt

[ITSM Practitioner @ITSM_guides]

Does the way ITSM training is provided today really fit what companies expect? http://t.co/bSzYUH8bR4

[ITSM Practitioner @ITSM_guides]

IT trends impacts on Change and Release Management Processes http://t.co/dPtSvXW9OU

[ITSM Practitioner @ITSM_guides]

Ebook distribution on online store http://t.co/aCBP05pHp8

[ITSM Practitioner @ITSM_guides]

Service Catalog or Technical Service Catalog? in what it is different and for whom? http://t.co/8PsIw1Zrlo

[ITSM Practitioner @ITSM_guides]

MDM a new line of the IT Service Strategy http://t.co/1eHo22CNTT

[ITSM Practitioner @ITSM_guides]

A reminder of a common IT support organization structure http://t.co/c2WKMTC8Qw

[ITSM Practitioner @ITSM_guides]

What makes the strength of a SSP (for Small Service Provider), it is among the first ones its sales… http://t.co/6qtWnwgrkC

[ITSM Practitioner @ITSM_guides]

Does yur organization experience some decision-making authority conflicts? http://t.co/28KfFLfDDr

[ITSM Practitioner @ITSM_guides]

Break with the routine http://t.co/9fNXMYcbAH

[ITSM Practitioner @ITSM_guides]

Have you heard of the Trains and Travelers metaphor? http://t.co/mHYlIYZVFX

[ITSM Practitioner @ITSM_guides]

Do you think DCIM tools can be part of ITSM strategies? http://t.co/vKNb8MZlxd

[ITSM Practitioner @ITSM_guides]

Poor level of motivation in Service-Desk positions can be turned into great involvement http://t.co/Qlyeu8594v

[itSMF UK @itSMFUK]

Our #ITSMbig4 were announced yesterday. They were: back 2 basics, skills, managing complexity and ITSM & Agile. What do you think? #ITSM

[Tech Superheroes @techsuperheroes]

URGENT Malware Infection Notification

Infected emails claim to be from HMRC or Companies House

Please Read & RT >>

http://t.co/O6Iu7gG8Y2

[ITSM Practitioner @ITSM_guides]

Do vendor's solution offers really follow the evolution of customer's maturity? http://t.co/52fOEW4Pm6

[ITSM Practitioner @ITSM_guides]

ITSM project: Approach for planning http://t.co/3SupOqdbqc

[ITSM Practitioner @ITSM_guides]

How to identify IT Services? http://t.co/JrGHXaHKma

[Duenas Laurent @LaurentDuenas]

Launch of http://t.co/M2KbqACatK http://t.co/OFJFTU5DyV via @ITSM_guides

[Navvia @GoNavvia]

Are you planning an out-of-the-box #ITSM tool implementation? Read http://t.co/ftk2r2mUaK before you start!