My Roblox account (@playakeyy) was suspended for 14 days because Roblox claims it's linked to another account that starts with "ju...". That account is NOT mine, and I have never owned or used it.
Support keeps telling me to appeal through Violations & Appeals, but this suspension doesn't even appear there, so I literally have no way to submit the appeal they're telling me to use.
When I explained that, my tickets were closed with automated responses instead of addressing the actual issue or reviewing the incorrect account linkage.
I'm not the only person this has happened toโother users have reported the same issue on the Roblox DevForum. I just want a real person to review my case and fix this mistake.
@Roblox@RobloxSupport #Roblox #RobloxSupport #RobloxDev #Roblox #RobloxSupport @Roblox_RTC
Update: Roblox suspended my account (playakeyy) because they claim it's linked to another account that starts with "ju...".
The problem is that account is not mine.
I have never owned it, used it, logged into it, or had any association with it. Yet my account was suspended because of a violation on an account that doesn't belong to me.
I've repeatedly told Roblox Support this, but I keep receiving the same automated responses instead of someone manually reviewing the incorrect account linkage.
I'm simply asking Roblox to investigate why my account was linked to an account I have no involvement with.
@Roblox #RobloxSupport #Roblox #RobloxDev @Roblox_RTC