itsu

#eatbeautiful.
Here to help Monday to Friday! For urgent enquiries please visit us on instagram:

[itsu @ItsuOfficial]

@maddddalena Sorry about this, Maddalena - please head to our feedback portal so we can add your points and look into what happened at Putney High Street: https://t.co/njBn8gdx2m

[itsu @ItsuOfficial]

@lookitskris Hi Kris, so sorry to hear this, and we’d really like to look into this for you. To safely share your contact details, please head to our feedback portal here: https://t.co/njBn8gdx2m. We’ll follow up as soon as we receive your message. Thanks.

[itsu @ItsuOfficial]

@TheFinalTilt Hi, sorry to see this. Please drop us a message via our customer service form at https://t.co/SlvIokJEsA and we’ll make sure someone follows up with you shortly. Thanks!

[itsu @ItsuOfficial]

@RPAnalyst Thank you so much for this lovely message Mark! We’ve shared it with the Wimbledon team and they’re so pleased to hear it.

[itsu @ItsuOfficial]

@NobleSnowball Hi Sarah, our customer care team has been in touch, and we’re so sorry again about this experience. Please could you send us a DM so we can make this right for you? Thanks.

[itsu @ItsuOfficial]

@jonesy1892 We’re so sorry about what happened at our Oxford store. Please send us a DM so we can make this up to you and address it urgently. You can also email us at [email protected]. Thanks.

[itsu @ItsuOfficial]

@ricecakeloverx We’re really sorry about this experience, Mollie. If you send us a DM with the name of the store where you made your purchase, we’ll look into it and work on a resolution for you. If you prefer, you can email us at [email protected]. Thanks.

[itsu @ItsuOfficial]

@cop78775 Hi Trevor, sorry you’ve been unable to get in touch with us. Could you email us at [email protected] or send us a DM with your details? We’ll make sure to get back to you right away! Thanks.

[itsu @ItsuOfficial]

Gilet wearing Northerners our Gyoza's are coming for you #PoshosOfTheNorth

[itsu @ItsuOfficial]

@Chrislake2001 Hi Christopher, just drop us an email at [email protected] & someone will follow up on this with you shortly. Thanks!

[itsu @ItsuOfficial]

@krnjkelly @STN_Airport Thank you so much for sharing this lovely feedback Kieran! 😍 We'd love to recognise the team member who made your experience so special. Could you please drop us a DM so we can follow up and make sure she’s rewarded? Thanks!

[itsu @ItsuOfficial]

We’ve got no fans! We’re busting to boost our awareness metrics. Move over Ronnie. Wheel out the Raider.

[itsu @ItsuOfficial]

@v9rsh6 Thanks for your message, and we're really sorry to hear this. Could you please get in touch with us via the following link: https://t.co/SlvIokJEsA? Once we have your details, our recruitment team will be in touch with you.

[itsu @ItsuOfficial]

@flying_diogenes Sorry to see this, Joseph. Please could you send us a DM and let us know which shop you bought it from and someone from our team will be in touch to follow up with you on this. Thanks.

[itsu @ItsuOfficial]

@hornblowerone Hello. We confirm that our traditional and chilli miso'easy range do not contain caffeine. Thanks.

[itsu @ItsuOfficial]

We’ll do literally anything to boost our awareness metrics #RonniePickering

[itsu @ItsuOfficial]

@Jimbos_mum Hi Hannah, sorry to see this and thanks for letting us know. If you could DM us with the name of the store you bought this from please and we'll be sure to arrange for the Operations team to respond to you directly to resolve this. Thanks.

[itsu @ItsuOfficial]

@mogemms Hi Rachel,
We're really sorry to hear about this. Could you please fill out our contact form so we can get the details we need to process your refund? https://t.co/njBn8gdx2m

Thanks a lot!

[itsu @ItsuOfficial]

@gracemegan37 Hi Meg, thanks for your message. Please can you send an email to [email protected] and someone from our itsu grocery team will be able to help you with your query. Thanks.

[No Context Brits @NoContextBrits]

It will always be tea.

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