Jai Prakash

[Jai Prakash @itz_jaiprakash]

It has been over 72 hours, and I have still not received any email or communication from anyone at the email address I provided. Kindly look into this matter and provide an update as soon as possible.

[email protected]

[Jai Prakash @itz_jaiprakash]

@drm_dli
@drmljn
@IRCTCofficial
@RailMinIndia
@RailwaySeva
My refund claim of ₹15,000 (PNR: 2020296771) has been examined and sanctioned. I have already submitted all required documents through Speed Post, but payment is still pending.

Extremely dissatisfied with your service.

[Jai Prakash @itz_jaiprakash]

@drm_sonpur @drm_dli @RailwaySeva @drmdnr Email me I will share with you on email

[Jai Prakash @itz_jaiprakash]

@drm_sonpur @drm_dli @RailwaySeva @drmdnr [email protected]

[Jai Prakash @itz_jaiprakash]

@drmdnr @RailwaySeva @drm_dli I will share with you phone no on email

[Jai Prakash @itz_jaiprakash]

@drmdnr @RailwaySeva @drm_dli Mail Me For Phone number for privacy reasons
Email me [email protected]

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva I expect the department to take responsibility, resolve this matter urgently, and release my pending refund without further excuses or delay.

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva If my refund is not released promptly, I will escalate this matter to the higher railway authorities and the Centralised Public Grievance Redress and Monitoring System (CPGRAMS), along with copies of your official letter and Speed Post delivery proof.

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva Take appropriate action to ensure accountability for this prolonged delay and prevent similar treatment of other citizens.

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva Provide a definite payment date instead of issuing further routine responses.

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva Confirm the receipt and verification status of the documents sent through Speed Post.

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva Provide a clear written explanation for why the payment has not been released despite submission of all required documents.

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva Release my pending refund of ₹15,000 immediately, without any further unnecessary delay.

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva I strongly object to this unnecessary delay and the lack of timely resolution. I request the senior authorities to intervene immediately and take the following actions:

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva Citizens should not have to struggle for years to receive money that the concerned department has already agreed to pay.

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva I have already spent considerable time waiting for my legitimate refund and completing the required formalities. This prolonged delay reflects a serious failure in customer service, accountability, and grievance resolution.

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva What is the purpose of issuing an official letter regarding a sanctioned payment if the actual payment is not released? Why should a citizen repeatedly follow up with a government department after complying with all its instructions?

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva It is extremely frustrating and unacceptable that a government department can keep a citizen waiting for more than two years without completing the payment process, even after the claim has been examined and the required documents have been submitted.

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva I followed every instruction and submitted all the required documents through Speed Post. Despite fulfilling every requirement, I have still not received my refund.

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva Your department subsequently issued a letter dated 29.04.2026, confirming that my claim had been examined and that the sanctioned amount would be paid through electronic transfer. Your office instructed me to submit the Bank Mandate Form, bank proof, Aadhaar card, and mobile no.

[Jai Prakash @itz_jaiprakash]

@drm_dli @drmljn @IRCTCofficial @RailMinIndia @RailwaySeva My claim relates to the non-delivery of a consignment booked from New Delhi (NDLS) to Patna Junction (PNBE) on 06.06.2024. I submitted my refund claim of ₹15,000, which was registered on 10.07.2024.