Izabela Gusa

Quality Coach in Tech Support | CX Obsessed | Tech communicator, ☕️holic.

[Izabela Gusa @izagusa]

Couldn’t help myself from capturing what this cute quality obsessed cat, @klausapp, predicts 😏 @Avira #CustomerService #qa #customersatisfaction

[Avira @Avira]

Avira Answers has served our customers and us well during the past few years. Now the time has come to break with old habits and to take the next step: We are proud to introduce you to our new Help Center. So, "say hello" give it a warm welcome. https://t.co/VL5iycgbOV #support

[Izabela Gusa @izagusa]

What is the dark web? How safe is it and how to access it? Your questions answered https://t.co/h63cMbFJDm

[Izabela Gusa @izagusa]

https://t.co/I7WqKlwmEI https://t.co/CX7BYeFFWB

[Izabela Gusa @izagusa]

@aswinlutchanah Congrats!!!! 🎉 And good luck with the many next ones that for sure will come! 🥇

[Izabela Gusa @izagusa]

#CustomerService #qualityservice https://t.co/ETHCEaHZPU

[Izabela Gusa @izagusa]

Friendly: The most important quality in Customer Service by @bob_thompson https://t.co/QgEyeAvElo via @CustomerThink

[Izabela Gusa @izagusa]

‘Customer support agents work as mediators between the customers and your company, and their work relies on cooperation with other teams.’ @qualitista #quality #CustomerService 🐱 https://t.co/Ds1LsskFh5

[Jenny Dempsey @jennysuedempsey]

9 Ways to Explain the Difference Between Customer Experience & Customer Service https://t.co/TzNpH8X1pi by @EricaMarois via @CallCenterICMI - GREAT post recap from #ICMIChat #CX #CustServ #CustExp

[Zendesk France @ZendeskFrance]

Knowing what metrics to measure can make or break a support organisation. Here's a free guidebook with some useful information:
https://t.co/mbnVoJluiQ
Brought to you by a cool startup, @qualitista along with @Zendesk
..and did mention that it's free? 💚 🚀#ZendeskAimeLaFrance

[Matthias Ollig @matthias_ollig]

Avira Antivirus Security 2019 - Antivirus & AppLock 5.5.0 Grants You Convenient Access To The Apps Features - Miami Morning Star https://t.co/nXylpVpzj1

[Izabela Gusa @izagusa]

“Do not trust blindly in the little green lock – it will tell you if a website uses SSL but not if it is a scamming website.” 🔐
#avira #security #privacy https://t.co/K0ESkxTsJZ via @avira

[Izabela Gusa @izagusa]

Good American Founder Emma Grede Gets Honest With Her Customers https://t.co/08Yra1xxf7

[Izabela Gusa @izagusa]

@Twitter

[Izabela Gusa @izagusa]

https://t.co/HzeZm8qVTQ

[Izabela Gusa @izagusa]

“Knowledgeable isn't a personality trait. How you present that knowledge is.”👍🏻
“What is a Social Brand?" https://t.co/sxzFP4wKN6 by @missrogue on @LinkedIn

[Izabela Gusa @izagusa]

“Might we give a try to think that service is not only what you do for the customer but rather what you enable the customer to do.” #customerexperience #customerservice https://t.co/8RUGlQBngs

[Izabela Gusa @izagusa]

“We choose what holds us back and what moves us forward” - Master Splinter #TeamSplinter #AviraCS @Avira