John Froude

The postings on this site are my own and don’t necessarily represent NICE’s position, strategy or views

[NICE Public Safety @NICE_PublicSafe]

What if the biggest risk in your #911center is what you can’t see? Join @NICE_PublicSafe at #FloridaAPCO for “7 Ways #AI is Transforming 911 Emergency Response” & see how AI is helping ECCs review 100% of calls, improve QA & coaching, & surface critical insights faster. @APCOFL

[NICE Public Safety @NICE_PublicSafe]

Still reviewing only a small sample of 911 calls for QA? Visit the @NICE_PublicSafe booth @APCOFL to see how NiCE Inform #AI helps #911centers modernize #QA & coaching with assistive AI. See it live: https://t.co/sIwvpLHtbF

#911QA #PublicSafety #EmergencyCommunications #AI

[NICE Public Safety @NICE_PublicSafe]

#UK #Retailcrime is no longer just a shoplifting problem. It’s becoming a #publicsafety challenge. This @NICE_PublicSafe blog explores how better collaboration, #digitalevidence sharing & faster investigations are closing the underreporting gap. https://t.co/O1XfjZ8GrS

[NiCE @NICELtd]

What happens when you bring together the NiCEst person on earth and the best AI platform for customer service? You get service that just gets you.

Kristen Bell + the smartest #AI platform = service that’s seamless, personal, efficient… it’s so NiCE. Watch how: https://t.co/uiXH6zIhUQ

#createaNiCEworld

[John Froude @j4oud]

https://t.co/Uro0RRpVMN

[John Froude @j4oud]

.@_Carabinieri_ is deploying NICE Inform across 514 emergency communication centers (which handle seven million+ emergency calls annually). Read the press release to learn more: https://t.co/WHcEcVipRs…

#emergencycommunications #police #innovativetech

[John Froude @j4oud]

With 90% of #digitalevidence created in just the last 2 years the #criminaljustice system is struggling to keep pace, & this translates into slower #justice for victims. Read our #DigitalEvidenceManagement Success Guide. https://t.co/jj06U4llOA

#digitaltransformation

[John Froude @j4oud]

How are prosecutors achieving digital transformation with NICE Justice? Check out this infographic to learn more. https://t.co/pknEZaKGF7

#prosecutors #districtattorney #DA #digitaltransformation #digitalevidence #innovativetech #innovativeideas

[John Froude @j4oud]

VIDEO: Learn about the Public Safety NICE User Group (NUG) where members come together to network, learn, collaborate and innovate. https://t.co/71Hgjfy3vP…… #digitalevidencemanagement

[John Froude @j4oud]

The Cincinnati ECC has its sights set on being the best metropolitan 911/311 center in America. NICE provides a birds-eye view of the metrics behind the work telecommunicators do, to fine-tune performance & enable timely feedback, coaching & training. https://t.co/VqBeq9Ac1E

[John Froude @j4oud]

We enjoyed connecting with everyone @VAChapterofNENA @VAAPCO conference! Missed us? Learn how @NICE_PublicSafe can help you automate routine tasks, improve staff retention & take performance to the next level here https://t.co/hmqfjrJkUv

#911center #emergencycommunications

[John Froude @j4oud]

Calling 911 wouldn’t be possible without the technical support behind the scenes. That’s why @NICE_PublicSafe recognizes a #PSAPsFinest Technician of the Year. In 2023 that honor went to Robert Kubisch @wpgpolice. https://t.co/G93kYfJvSa

#Award #TechnicianoftheYear #911center

[John Froude @j4oud]

Attending the @AzAPCONENA Conference? Don't miss @NICE_PublicSafe's session on Improving 911 Staff Performance, Retention & Mental Health. Learn best practices you can put in place to improve staff performance, retention & mental health in your 911 center. https://t.co/9vBGVyeO2o

[John Froude @j4oud]

.@NICE_PublicSafe is excited to be a sponsor of the upcoming @ndaajustice Summer Summit. Looking forward to connecting with everyone attending! https://t.co/50ttzODwZd

[John Froude @j4oud]

Italy’s @_Carabinieri_, one of the largest #police forces in the world, is deploying @NICE_PublicSafe's NICE Inform to modernize and improve the reliability of voice recording and incident reconstruction for 514 #emergencycommunication centers. https://t.co/4iZEdFSYw9