Just got into Heathrow from JFK. Some people are suggesting @AmericanAir is playing above board in denying hotel vouchers to stranded customers. Some of the time, they follow the rules, sure. But they are also remarkably adept at finding loopholes to short-change their customers.
According to @grok, "accusations and reports suggest that some airlines have been known to misattribute crew shortage-related disruptions (or other controllable issues) to weather in communications with passengers. This appears to be a tactic to avoid liability for compensation or amenities, particularly in regions with passenger rights regulations."
@AmericanAir@motherofpothos The weather has been over for days. Other airlines are up and running. At this point it’s a matter of competence. American is truly a JOKE
@AmericanAir it’s insane that you’re not issuing vouchers to people under the guise of “it’s not our fault” that flights can’t go into DFW. Truly bad faith customer service.
Breaking: American Airlines is offering flight attendants double pay to work Wednesday as the airline struggles with more than 10,000 cancellations from the storm. Pilots are being offered 5 hours of extra pay. AA has cancelled 8% of flights tomorrow and has lost $150-200 million
@AmericanAir@CurlyLambeauner hello I am on hold. Your companies phone “travel professionals” are informing me that there is no vouchers for the 48 extra hours I have to spend in Palm beach due to you guys cancelling today’s flight. You claim that there is bad weather in DFW
@AmericanAir hello I am on hold. Your companies phone “travel professionals” are informing me that there is no vouchers for the 48 extra hours I have to spend in Palm beach due to you guys cancelling today’s flight. You claim that there is bad weather in DFW but don’t
@AmericanAir@CurlyLambeauner hello I am on hold. Your companies phone “travel professionals” are informing me that there is no vouchers for the 48 extra hours I have to spend in Palm beach due to you guys cancelling today’s flight. You claim that there is bad weather in DFW but don’t have it
@AmericanAir hello I am on hold. Your companies phone “travel professionals” are informing me that there is no vouchers for the 48 extra hours I have to spend in Palm beach due to you guys cancelling today’s flight. You claim that there is bad weather in DFW but don’t have it
I normally do not post to social media on the Lord’s Day, but the unspeakably evil intrusion of a leftist mob into a Christian worship service today in Minneapolis must be called out for what it is—and Federal authorities should be fast and effective in response.
@AmericanAir please explain to me why you guys will not allow me and my wife to rebook our flights that we paid over $500 for please. awful customer service.
additionally I had to wait on hold for 90 mins just to be transferred from one incompetent person to another and then the hold was going to be another hour. horrific.
Clayton Kershaw was perfect through 7 innings on 80 pitches.
The Dodgers elected to pull him from the game ending his chance at just the 24th perfect game in MLB history.
If it's a no-hitter, whatever. Yank him. Clayton Kershaw has thrown one.
But there have been more than 220,000 games in MLB history. There have been 23 perfect games.
Everything -- especially a pitch count of 80 -- is lining up to at least let Kershaw try. You cannot pull him.