@Stash I have reached out and I was told it needed to be released by the operations team. At this rate, I will be lucky to receive it before Thanksgiving. You guys are holding my money hostage. What a great business model @Stash
@Stash hey here we go again. I was told late Sept 2026 I was due for a refund after closing my acct, will receive check in 14 buss days. Its almost the end of Oct & still no check? Will I have to wait over 2 months before I get my due refund? Seriously?
@Stash I already did that and the agent was not helpful at all. So my check will be held again for over two months. Its really your business model huh? Unacceptable!
@mochihealth Care to explain why your customer service is so inefficient and why meds arrive warm to patient houses, your partner pharmacies not prepping for hot summer temps? π€¨
@UPS it will take them less than 10 steps but the excuse I got is the gate is locked. Fedex and USPS dont have problems getting the package by my front door. Last time I checked, I selected front door and not gate?
Hey @UPS i selected my packages to be delivered to my front door but the last 2 times, your drivers only left it by my gate. It destroyed meds I needed. Care to explain why your drivers cant walk the extra few steps to leave the package by the door and NOT by the gate?
@Stash Hey @Stash me calling will make my blood boil. Me emailing will also make my blood boil. Reaching out to you guys wont make the process go faster. If I do either one, will you guys take care of my medical bill for the anger and health related issues those actions generate?
Hey @Stash does it really need to take 3 weeks to transfer accounts to another agency? Or you guys just wanting to hold on to my money because you afraid your business model will collapse? Also, how come your customer agents donβt know to share the correct process?
@kactuskarl@Stash Hey @Stash how is this acceptable? Reading this make me π‘ I agree @kactuskarl their new benefits is not worth it. Its like bait and switch. For people that had been trading for a while how they do transfers is beyond π€’π€’π€’
@Stash@Stash I honestly have done enough phone calls and a whole thread regarding my incident ticket. Your team was never responsive. Calling them now will only make my blood boil. Need I say more?
@Stash your transfer process is the worst I have ever encountered. Truly regret believing in your model. PSA: donβt work with @Stash unless you want the stress and headache. No one has been helpful at all!!!!
@Stash I got conflicting information from your agents. I tried submitting the request on 7/6/26 thru the receiving trader and as of this time, its still pending? Now its going to take 2 months? So this is how you do business? I truly regret investing with you!
@Stash No one in your team knows how to expedite the process. Asking me to call again is equally insulting because nothing has happened even after several calls and an ongoing complaint ticket
@Stash Hey there. Care to help me expedite my transfer since your clearing house will take apparently a whole month before my transfer is approved? Your staff seems clueless about it. #askingforafriend