@ARIranaBanerjee@SamsungMobile@SamsungIndia@TechnicalGuruji@AmreliaRuhez Disappointed with @SamsungIndia. Facing the green line issue again on my S21 FE! While I understand a second free replacement might be against policy, expecting a customer to pay full price for a known hardware defect isn’t fair. Requesting at least a 50% to 80% goodwill discount
@ARIranaBanerjee@SamsungMobile@SamsungIndia@TechnicalGuruji@AmreliaRuhez What is the use of reaching out via DM? Every time I receive a call from your customer service team, they rigidly stick to policy and have not offered any discount or resolution so far. It is your own customer service that is driving customers away to other smartphone brands.
Green line from a premium brand is not acceptable. Samsung needs to focus at its after sales services and also needs to give coustomers at least one free screen replacement in this scenarios.@SamsungMobile@SamsungIndia@TechnicalGuruji@AmreliaRuhez
My dad's Samsung Galaxy S23 Ultra developed a green line on the display under normal usage. The device is less than 3 years old, yet the service centre denied a free screen replacement. Extremely disappointed. Pls resolve this. @SamsungIndia@SamsungMobile#S23Ultra#GreenLine
No physical/liquid damage, yet @SamsungIndia denying warranty for a dead S24! Job Sheet: 4437503983 confirms a clean personal device. Facing severe harassment from customer service. Filed NCH Case: 9567392. Resolve immediately or legal action follows! #Samsung#ConsumerCourt
"Second time in 2 years! My Note 20 Ultra has developed a Green Line again despite no physical damage. Expected better from a flagship device. Please resolve this immediately @SamsungIndia. Waiting for a response! #Samsung#Note20Ultra"
Completely unfair from @SamsungIndia One UI 8.5 update permanently damaged my Galaxy S23 display (flickering line). Service center verified NO physical damage,denied the replacement bcz of the 3Y mark.JobID:4437889695.Official software update shouldn't cost loyal customers.
@SamsungIndia@being_ggaurav@SamsungMobile As a loyal Samsung user, dealing with the display green line defect for the second time is frustrating. If a free replacement isn't possible this time, I expect @SamsungIndia to offer a reasonable 50%-80% discount on the screen replacement. Let's resolve this fairly!
@SamsungIndia@being_ggaurav@SamsungMobile This is the second time I am facing a green line issue on my device. Even though you are not providing a free display replacement, I request you to please support me as a loyal customer by offering at least a 50% to 80% discount on the repair.
This is the second time I am facing green line issue on my device. Even though you are not providing a free display replacement,I request you to please support me as a loyal customer by offering at least a 50% to 80% discount on the repair.
@SamsungIndia@SamsungMobile#s21fe
@SamsungIndia As a loyal Samsung user, dealing with the display green line defect for the second time is frustrating. If a free replacement isn't possible this time, I expect @SamsungIndia to offer a reasonable 50%-80% discount on the screen replacement. Let's resolve this fairly!
@SamsungIndia Facing the dreaded green line issue for the 2nd time on my Samsung device. @SamsungIndia is denying a free replacement now. If not free, the least you can do for a recurring manufacturing defect is offer a 50% to 80% discount on repairs. Kindly look into this! @SamsungSupport
@SamsungIndia@SamsungIndia. Facing the green line issue again on my S21 FE! While I understand a second free replacement might be against policy, expecting a customer to pay full price for a known hardware defect isn’t fair. Requesting at least a 50% to 80% goodwill discount on the repair.
Facing the dreaded green line issue for the 2nd time on my Samsung device. @SamsungIndia is denying a free replacement now. If not free, the least you can do for a recurring manufacturing defect is offer a 50% to 80% discount on repairs. Kindly look into this! #s21fe#greenline
Shocking service from @SamsungIndia Karimganj! Handed my S21 FE back completely unglued with circuits exposed after post-update line issue, no receipt! Video attached. Grievance filed with NCH (Docket: 9589938). @SamsungSupport@ConsumerAffairs
@SamsungIndia Samsung deserves to be kicked out of India. People're being fleeced in broad daylight.
No proof of customer damage, no root cause analysis, just a ₹10k bill for a recurring line issue. Customers deserve answers, not excuses. Boycott this brand🚫
#BoycottSamsung#Scamsung
@SamsungIndia The ultimate FRAUD samsung company
Waste products not even repairing the green line phones and said out of warranty
After software update the green line appears on samsung galaxy phones is not a consumer's mistake
Don't ever buy samsung phones
@SamsungMobile@SamsungIndia