@nsandihelp Thank you Jo. My panic is now over and hopefully my winnings will be paid into my bank very soon now. I appreciate your help and cooperation in resolving this.
@nsandihelp You customer service is disgusting. Your on line service is not fit for purpose and just keeps saying to call you but your lines are not manned because of Covid! You are holding 3 months of my my winnings which is theft now as I have 3 times written to you.