CGR.TSIA

Guiding Customer Success and Renewals to achieve pace setter customer expansion and subscription revenue growth. Value Realization. Outcome Based Selling

[CGR.TSIA @jackjohnsonTSIA]

Congratulations to the VMware and Renewtrak teams. This initiative will really impact revenue growth and operational efficiency.

[Renewtrak® @renewtrak]

We are incredibly proud of our growing relationship with the @VMware team. Please see a link to the details. https://t.co/b834bPkUNI

#vmware #salesautomation #Subscription #SaaS #Payments #Renewals #automation #revenuemanagement #revenuecyclemanagement #CPQ #customersuccess

[TSIA (Technology & Services Industry Association) @TSIACommunity]

Customer success is investing more and more into expansion: upsell and cross-sell for existing customers.
Get all the latest customer success trends and best practices in this report: https://t.co/SoPLXwWpI4

[CGR.TSIA @jackjohnsonTSIA]

A key to effective revenue growth starts with alignment on a unified revenue plan. #tsia

[Ecosystems @ValueMadeClear]

According to SBI’s recent article, a clear annual revenue plan is critical to value creation for CEOs. At Eco, we help you meet your annual revenue plan goals and achieve value creation through our platform.

Check out the full SBI article here:
https://t.co/iHu4IcCRgT

#Value

[TSIA (Technology & Services Industry Association) @TSIACommunity]

Are you a Chief Revenue Officer (#CRO)? We've got news for you: our new research area, CRO Council, just launched.

This research area is a community specifically for CROs, and focuses on solving key revenue business challenges. Learn more: https://t.co/G50b74Vt77 🔥

[TSIA (Technology & Services Industry Association) @TSIACommunity]

It’s time to create an #ROI model for #CustomerSuccess. This blog explains why you should track customer success ROI and how to use the data to improve your organization: https://t.co/HmxUG6773s #techblog

[Totango @Totango]

#CustomerChurn is the nemesis of #CustomerRetention. Any customers you don’t retain contribute to churn. But by putting the right platform in place to lower churn, you can increase retention and grow your net recurring revenue. #CustomerSuccess

[Totango @Totango]

Are you maximizing customer renewal and upsell? 70% of revenue in a subscription-based business comes from existing customers. 📈

Learn how to up your customer expansion rate: https://t.co/7lbBMMnfaL

#CustomerSuccess #CSOutcomes #CustomerExpansion #CustomerRetention #renewal

[CGR.TSIA @jackjohnsonTSIA]

Great article for CS leaders. Yes saas companies can grow profitably

[Nick Mehta @nrmehta]

Excited to launch the next phase of our strategy at Gainsight - helping companies drive Durable Growth through Net Retention - in the @WSJ today.

https://t.co/hFK0gVtbGX

[JB Wood @j_b_wood]

#DigitalHesitation is now an Amazon best seller in the new releases category. This book is your guide to managing a #B2B tech company through its next 5 years of development. Order your copy now: https://t.co/qgmHi0BuZe.

[JB Wood @j_b_wood]

How are the current economy and #inflation impacting the technology industry?
Take TSIA's active economic sentiment #survey and receive a webcast of survey findings: https://t.co/mqTrLIUCmS.

[CGR.TSIA @jackjohnsonTSIA]

@TSIACommunity @stevefrosty Absolutely true. The lowest cost pathway to revenue growth is being mismanaged. #DigitalTransformation #DigitalHesitation

[CGR.TSIA @jackjohnsonTSIA]

Scott. It’s absolutely true. And to highlight matters more, there is low maturity in using data effectively to discover and chase the installed base opportunity. If they only had technology that could unlock that potential ……

[CGR.TSIA @jackjohnsonTSIA]

How is your company approaching 1st year Customer Success or Support offer bundles? take 1 minute to fill out this poll to see 2022 practices that impact revenue growth. #tsiacommunity #customersuccess
https://t.co/DpmL1GskG6

[CGR.TSIA @jackjohnsonTSIA]

@MathewCagney @TSIACommunity @renewtrak Looking forward to catching up with the Renewtrak team at Tsia world

[Kevin Bowers @kevin_m_bowers]

"...if you’re not at the table, you’re on the menu.” - @vgalovski of Technology & Services Industry Association (TSIA).

Check out @SJNicastro's talk with @vgalovski on the Future of Field Service podcast.

Many topics are covered in this great talk.

W…https://t.co/iUUQLJhfcL

[CGR.TSIA @jackjohnsonTSIA]

What are your top revenue growth priorities in 2022? Jump on this 1 min. poll to join in on the insights.
https://t.co/aQLiJTMGlU
#TSIA #customergrowth #cgr

[Stephanie Becker @StephQuotesYou]

You have more data than you think...

Every touchpoint.
Every interaction.
Every trigger event.

(is a data point)

The problem is: silos across tools & depts don´t allow it to show the big picture.

And this is where your expansion opportunities are.

- from @TSIACommunity

[Ecosystems @ValueMadeClear]

Does your sales team work with customers to identify what KPIs matter most to them?

If not, maybe they should. Thankfully, we have the guide to jumpstart conversations around co-creating value with customers and prospects: https://t.co/8I6M0bl2Qg

#KPIs #B2BSales #ValueSelling

[CGR.TSIA @jackjohnsonTSIA]

Get your Renewals Engine in Gear for a Growth Year in 2022. #renewals #customersuccess #tsia

https://t.co/trt6uZw6HM

[TSIA (Technology & Services Industry Association) @TSIACommunity]

Customer #Renewals are a goal for many organizations, but what are the best #KPIs to track? This #TSIAblog provides 2 #bestpractices for measuring growth & renewal that can act as your "north stars" as you look to expand your customer base: https://t.co/ibV13DmkRZ. 🌟 #techblog

[CGR.TSIA @jackjohnsonTSIA]

Are you Growing Revenue with one arm behind your back? Growing companies use the rest of the team. Add your perspective to the following 30 second poll and see how companies use FS to generate revenue.
TW: https://t.co/qmU8HjoobW

[TSIA (Technology & Services Industry Association) @TSIACommunity]

Do you charter your direct Field Service Engineers to participate in Cross Sell/Up Sell programs?
This question from our active #FieldServices poll. Complete the full #poll to access real #data on this topic ➡️ https://t.co/bnR1o9FHiK ⬅️
#upselling #revenuegrowth