Jack McDermott

doing growth marketing @elevenlabs // prev @chegg, @panoramaed (YC13) // growth x ai

[Jack McDermott @Jackmc]

I built an AI agent that interviews our customers for us.

It runs 1-1 conversations, asks follow-ups, and collects way richer feedback than any survey.

Wrote up how I did it with @elevenlabs Agents:

[ElevenLabs @ElevenLabs]

We used ElevenLabs Agents to conduct over 230 customer interviews for our @elevenreader app in under 24 hours.

Live customer interviews deliver deep insights but don’t scale. Surveys scale easily but lose nuance.

Conversational agents bridge that gap - combining the depth of natural dialogue with the reach of automation.

[Jack McDermott @Jackmc]

@1st_Txn yes I did

[Jack McDermott @Jackmc]

I built an AI agent that interviews our customers for us.

It runs 1-1 conversations, asks follow-ups, and collects way richer feedback than any survey.

Wrote up how I did it with @elevenlabs Agents:

[ElevenLabs @ElevenLabs]

We used ElevenLabs Agents to conduct over 230 customer interviews for our @elevenreader app in under 24 hours.

Live customer interviews deliver deep insights but don’t scale. Surveys scale easily but lose nuance.

Conversational agents bridge that gap - combining the depth of natural dialogue with the reach of automation.

[Jack McDermott @Jackmc]

@RichardBraegger @Jason @nikitabier @SpeechifyAI If you haven’t switched to @elevenreader yet @Jason, join in

[Jack McDermott @Jackmc]

@andrewchen great listen, would love to give your next one on @elevenreader

[Jakub Lichman @JakubLichman]

It’s been a blast working on this one with @dabkowski_piotr.

Audio-to-audio model with full emotional and background transfer, capable of cloning source speakers in a controllable way.

We’re giving everyone 15 free minutes on Starter and 30 free minutes on Creator+ subscriptions for the first 7 days, so go give it a try!

[Jack McDermott @Jackmc]

@simonw thanks for listening with @elevenreader — feel free to send any feedback our way

[ElevenLabs @ElevenLabs]

We’re partnering with the Government of Greece to reimagine public services. Today, we signed an MOU with @PrimeministerGR and @papastergiougr to use voice AI to improve public services, promote tourism, and preserve Greek linguistic heritage.

[ElevenLabs @ElevenLabs]

Introducing @TheRealStanLee on ElevenLabs.

The voice of a legend is now available on the Iconic Marketplace and in ElevenReader. Crafted from professional recordings, Stan’s wit and warmth comes through exactly as you remember it.

[Jack McDermott @Jackmc]

Big fan of Jessica Anne B's voices on @elevenreader — one of the OG's !

[Jessica Anne Bogart @Jessintheshire]

Find my 3 different tones ( under my own name ) in the @elevenreader app. Quality VoiceOver makes these stories even better!

[Jack McDermott @Jackmc]

@p_millerd @elevenreader heard! our voice models for asian language / accents are rapidly improving, more on this very soon !

[Jack McDermott @Jackmc]

Audiobooks, eBooks + anything you bring.

We're now making @elevenreader better than ever.

[ElevenLabs @ElevenLabs]

Introducing 200,000+ premium titles in @ElevenReader.

Best-selling audiobooks and eBooks - and thousands available with any voice you choose.

[Jack McDermott @Jackmc]

@p_millerd @elevenreader let's do it!

[Jack McDermott @Jackmc]

@geoffrey_cain @chrisfralic If you're interested in adding the book to ElevenReader, we'd be happy to list it for others to purchase

[Roman Tesliuk @RomaTesla]

ElevenReader has a fresh new look. ✨

same ElevenLabs dna, tweaked for the @elevenreader brand.

Had so much fun collabing with @lorenzodossi @Jackmc & @NevFlynn on this one. Legends 🫡

go check it out

[Andrew Yeung @andruyeung]

EXAGON is the new FAANG.

ElevenLabs
xAI
Anthropic
Google DeepMind
OpenAI
NVIDIA

[Jack McDermott @Jackmc]

Music fans. @ElevenLabs is now in music.

Next, dusting off my childhood drum kit to remix with ElevenMusic tracks.

[ElevenLabs @ElevenLabs]

Today we are launching ElevenMusic, a new platform to discover, remix, create, and earn from music, built on the ElevenLabs music model.

[Brandon Luu, MD @BrandonLuuMD]

Literally just having a delusional golden retriever mindset measurably changes outcomes and physiology.

Sleep badly? Convince yourself you're well rested.
Stressful day? Convince yourself it's fuel.
Failed? Convince yourself it's useful data.

[Jack McDermott @Jackmc]

@sergiizhuk @matiii @ElevenLabs Hey @sergiizhuk -- thanks for the feedback, we'll be adding more premium books to the Ultra plan shortly !

[Jack McDermott @Jackmc]

This is worth every marketer’s time.

[Luke Harries @lukeharries]

Klarna pulled off one of the biggest AI transformations in marketing

They replaced millions in agency spend with an in-house marketing factory and rebuilt their customer experience from creative to support

Excited to speak with @davsantweet about how they did it

[ElevenReader @elevenreader]

Have your PDFs read aloud by voices you'll love - even Sir Michael Caine's.

[Jack McDermott @Jackmc]

Voice agents are entering the enterprise

[Mati Staniszewski @mati]

We added over $100M in net new ARR in Q1 2026

That’s our best quarter to date driven by enterprises deploying conversational agents across voice, chat, text and email. Proud to build with companies like DT, Revolut and Klarna as they transform how they communicate with customers