@ZARA_Care I have a complaint - tried contacting wattsapp and chat but they just go away after name and order number. I received terrible service in Bromley store today - shockingly from the manager! They cannot find my order despite me receiving an email saying it’s ready!
@TfL@MayorofLondon
I have written two emails and rung your help number but still no refund for overcharge? Is this cyber attack an excuse for you to make money by not issuing refunds? #tfl#scam#CyberSecurity
@VirginExp terrible customer service, my 87 year old father hasn’t been well due to the very hot weather we are having but they are intransigent and uncaring about refunding him or changing his booked experience, nosafeguarding, expect him to travel to London in this weather!