Allison Schneider

[Allison Schneider @jacknshepsmama]

@TheHartford Hi “Jane” we’ve already tried that. You can private message me with a direct phone number for someone who can assist. Again, I’ll publicly voice my frustration with this. @MoTooker

[Allison Schneider @jacknshepsmama]

@MoTooker We’ve been trying to deal with your company @TheHartford @TheHartford_PR about a claim. The lack of communication and transparency is appalling. It’s very frustrating when people have to use social media to get a company’s attention.

[The Hartford @TheHartford]

@jacknshepsmama Hi Allison,
Thanks for reaching out. Please send us a private message with more information so we can look into this for you.
Thanks,
~Jane https://t.co/eJQyU186EL

[Colorado Rogue Baseball Club @CORogueBaseball]

#uncommited 2025 C/OF
Jackson Schneider
Thomas Jefferson HS, 3.00 GPA

[TJ Spartans Baseball @TJHSBase]

Looking to get back in the W column today
🆚 Silver Creek Raptors
📌 Silver Creek HS
⏰ 4 pm
📊: https://t.co/yTQN6gCJih…
@TJSpartans @coloradopreps @prepbaseballCO @NetworkBaseball

[Allison Schneider @jacknshepsmama]

Come by the mama 'hood Thursday to buy fixtures and other decorative items! 10am - 4pm.
"Garage Sale" - Retail Sales Fixtures for Sale https://t.co/bvr73QNruF

[Allison Schneider @jacknshepsmama]

@AskPayPal We are over it! We need someone to contact us NOW about fraud

[Allison Schneider @jacknshepsmama]

Hey @PayPal @AskPayPal Give us a call. We've called your fraud department literally a thousand times and no one will help. @Dan_Schulman Photos of the DMs to come...hit me up!

[Allison Schneider @jacknshepsmama]

@AskPayPal we are tired of it. Lawyers agree start getting involved. You need to get ahold of us

[Allison Schneider @jacknshepsmama]

@AskPayPal No, asshat. @AskPayPal I have tried every other avenue. Call us.

[Allison Schneider @jacknshepsmama]

@AskPayPal And I did. And your bot answered. Telling me to use FB messenger.
Just fucking give me a number to call @AskPayPal @PayPal @Dan_Schulman

[Allison Schneider @jacknshepsmama]

@Dan_Schulman What's happening? Need some help. From your customer service department - and no, I don't want to send a private Facebook message...

[Allison Schneider @jacknshepsmama]

@AskPayPal Nope. Feel free to DM me. Tried everything else already @Dan_Schulman #elliediaz #aaronkarczmer

[Allison Schneider @jacknshepsmama]

So, after so much back and forth (and some helpful people - who probably can't be any more helpful than they were) @sprint @TMobile @TMobileHelp @CallieField failed miserably. The only reason I'm stating these things here, is because it's the ONLY way to get their attention.

[Allison Schneider @jacknshepsmama]

@TMobileHelp @CallieField @TMobile @TMobileHelp @CallieField @sprint @sprintcare I'm in the DM - now the bigger issue is the fact that your in store representative hung up on me and will not answer a call from my number. This is an absolute customer service disaster. Y'all should be ashamed.

[Allison Schneider @jacknshepsmama]

@CallieField We need some support from your team and seems training is spotty and inconsistent as we get a different response depending on who we talk to. Not cool, for someone who "loves" their customers. Let me know!!!

[Allison Schneider @jacknshepsmama]

@TMobileHelp @CallieField @TMobile @TMobileHelp @sprint @sprintcare @CallieField So, Savannah at the store just hung up on me and will now not answer the phone at the TMobile/Sprint Store at 5305 Colfax Ave. Denver, CO 80220

[Allison Schneider @jacknshepsmama]

@TMobileHelp @TMobile @TMobileHelp @sprint @CallieField I appreciate your help - sad that customers have to go to Social Media to get help. Also, I want to be clear this was never about an upgrade - the upgrade ended up being our only option.

[Allison Schneider @jacknshepsmama]

@TMobileHelp @TMobileHelp 5305 E. Colfax Ave. Ste. A Denver, CO 80220

[Allison Schneider @jacknshepsmama]

@TMobileHelp @TMobile @TMobileHelp @sprint @CallieField Nope. We were "helped" yesterday, your representative said to go in this morning - when we did, they had no record of our conversation or the help we were offered.

[Allison Schneider @jacknshepsmama]

@Asurion @AsurionCares Y'all need to get some customer service in order...