Bezos says "customer" 16 times in this interview. That's why Amazon wins.
Now replace "Internet" with "Web3"
Imagine a Web3 founder saying:
"I don't care if we're considered a Web3 company. I care about delivering the best customer experience."
Does any Web3 company say this?
@flynn_bob@BarryRoland19 You are paying for availability. When you run out of hot water, the one man show is booked for 2 weeks and canβt get to you
The larger companies have higher prices because of large overhead, but can get to you within 24 hrs.
Thatβs the real difference.