@TalkTalk CANNOT BELIEVE you could not resolve this issue over the telephone. Spoke to two advisors AND a manager to be told to write in since you can’t access this fake account!! All lies due to an ERROR YOU MADE!! Yous are a joke, no wonder we left last year!!
@TalkTalk I will await a tweet or DM since your here until 10pm. Let’s see if you are any more helpful. Our internet provider and open reach have been informed of this error you have made. Tweet or DM me, I’m here all night!
@TalkTalk Your customer service department are absolutely useless.Spoke to two advisors and a manager who could not understand that we had never set an account up. Honestly this needs sorting no wonder we let talktalk last year. VERY POOR SERVICE! Internet was also shocking when we had it
@TalkTalk Been on the telephone for 1 hr23 mins due to receiving a router and my internet being cut off. Tried to explain to your customer service staff we have never changed providers but no resolution! Told u could not access account as our info didn’t match as we didn’t set up! USELESS!