@SamsungIndia I am extremely disappointed with the quality of this unit and the repeated service failures. Despite numerous repairs over the years, the problem continues to persist, causing significant inconvenience and financial loss.
Very disappointed with this pathetic product.
@SamsungIndia@SamsungIndia
A call was received, but the resolution is still pending. After suffering continuous issues with this refrigerator for the last 8 years, I have little confidence that any meaningful gesture or permanent solution will be provided.
If this matter is not resolved promptly, I will be compelled to escalate the issue further by approaching the appropriate consumer grievance and legal forums for redressal.
I expect your urgent attention and a satisfactory resolution without any further delay.
Such repeated failures and ineffective service are unacceptable from a brand of Samsung’s reputation.
I request Samsung to immediately take appropriate corrective action, either by providing a permanent solution, replacing the defective unit, or offering a suitable resolution
This clearly indicates that the root cause of the problem has not been identified or resolved by your technical team.
I have invested considerable time and effort in coordinating these repairs, yet the issue remains unresolved.
The product continues to malfunction, causing significant inconvenience and frustration.
The most recent repair was carried out on 5th May, but even after this service, the refrigerator is still not functioning properly.
I am writing to express my extreme dissatisfaction with the service
For the past five years, the refrigerator has been undergoing repeated repairs by your authorized technicians. Despite multiple service visits and repairs, the issue has never been permanently resolved.
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