Mohit Jain

Indian, Programmer by choice, Chess fan, Works for Deliveroo

[Mohit Jain @jainmohit27]

@AxisBankSupport Problem sorted. Thank you for quick response

[Mohit Jain @jainmohit27]

@AxisBankSupport How to contact your banking system via phone call.

[Mohit Jain @jainmohit27]

@goyalgaurav @AxisBankSupport lol

[Mohit Jain @jainmohit27]

@AmazonHelp They haven’t provided a solution. Did you even read the post or just copy paste as they are doing?

[Mohit Jain @jainmohit27]

@AmazonHelp @AmazonHelp Your Social Media team told me I'd "located" my package. I hadn't. So I tracked it down myself, 10 km away at another society. Two more parcels marked "delivered" are still missing. 10 days, no call, no resolution. Who owns this?

[Mohit Jain @jainmohit27]

@AmazonHelp I have got the reply and seems like some AI is responding back without understanding the issue. Responded back and looking for details rather than a copy paste template reply

[Mohit Jain @jainmohit27]

@AmazonHelp Please refer to the solution provided without any proof. I need details as there are three different dates when product is marked delivered so it’s not about one order.

[Mohit Jain @jainmohit27]

@AmazonHelp @AmazonHelp Another order marked as delivered but not delivered. This is complete nonsense. Cancelling all the remaining items as you really need to figure out whats going on here. I can't keep raising complaints for each of them again and again.

[Mohit Jain @jainmohit27]

@AmazonHelp Another item marked as delivered today but not delivered. What’s going on ?

[Mohit Jain @jainmohit27]

@AmazonHelp Done

[Mohit Jain @jainmohit27]

@AmazonHelp Wow. You take 3 days to respond to a customer’s query, but expect the customer to respond within just 1 hour? That’s an incredible double standard. Customers deserve the same consideration and response time that you expect from them.

[Mohit Jain @jainmohit27]

@agodaindia @agoda Another example: Same hotel. Same dates. Same room type. This loses the trust.

[Mohit Jain @jainmohit27]

@agodaindia @agoda

Same hotel. Same dates. Same session.

If 1 room costs ₹X, then 3 rooms should cost 3×₹X (or less due to volume discounts).

Instead, when selecting 3 rooms, the total becomes 3×₹X + ₹Y, where ₹Y > 0.

The math isn't mathing.

[Mohit Jain @jainmohit27]

@SBICard_Connect Sent

[Mohit Jain @jainmohit27]

@SBICard_Connect I tried to make a payment and received an SMS: ‘Txn declined due to suspected transaction block. Pls call 18601801290/39020202 for further details.’

Can you please guide me on which option to select on the IVR, as none of the options work.

[Mohit Jain @jainmohit27]

@ICICIBank_Care Expected answer: Yes or No. Given his answer, I am assuming it's no.

[Mohit Jain @jainmohit27]

@ICICIBank_Care @ICICIBank Does your online portal offers pre-payment option for loans without any manual intervention. Press the button -> Enter Amount -> Make Payment. Is this possible?

[Mohit Jain @jainmohit27]

We are living in 2026 and @HDFCBank_Cares online portal still doesn't have pre-payment option for loans without any manual intervention. Press the button -> Enter Amount -> Make Payment. This is not possible. #Wtf

[Mohit Jain @jainmohit27]

Dear @Airtel_Presence ,
how about charging ₹50 per customer call so we don’t have to play IVR escape-room puzzles just to reach a human?

If support can’t be free, I’m happy to pay.
Just make it accessible.