Jaison

Profession is sales, but a tech buff, making most out of a gadget, luvs photography

[Jaison @jaisonguru]

#oman is beautiful
#omanpride
#beanobserver

[Jaison @jaisonguru]

@ViCustomerCare So what happened

2 days you couldn't do anything

[Jaison @jaisonguru]

@ViCustomerCare Provided all

But why I am so sure you won't be able to resolve

[Jaison @jaisonguru]

@ViCustomerCare Same standard response

Without a solution.

[Jaison @jaisonguru]

@ViCustomerCare Followed your instructions

And the end result

Another tease from you

This was not I signed up for when I paid 1 year advance recharge.

[Jaison @jaisonguru]

@ViCustomerCare Shared it several times

Keep repeating your sorrys .

[Jaison @jaisonguru]

@ViCustomerCare Again the same repeated message

You want me to pay extra for the service which I was not paying earlier.

Other SMS are arriving only OTP you are blocking.

Great I will look at my options soon.

[Jaison @jaisonguru]

@ViCustomerCare You are trying to impose additional charges which was not part of the deal when I recharged for 1 year.

You can impose it after the tenure is over, at that time I will definitely decide wether to port or to continue.

[Jaison @jaisonguru]

@ViCustomerCare @tickoo_vaibhavv Dear Vaibhav

Don't make a mistake

You will jump from pan to fire

[Jaison @jaisonguru]

@ViCustomerCare I had replied

I understand it well

Your solution is I have to recharge for 118.00 to receive OTP ... On roaming.

I am getting all other SMS

You guys want hold the customer on ransom for holding OTP

[Jaison @jaisonguru]

@ViCustomerCare I recharged my Vi SIM for an entire year, and at the time, international OTPs were being received without any additional roaming charges. Now, halfway through the validity period, I’m being asked to pay extra for international roaming just to receive OTPs.

[Jaison @jaisonguru]

@ViCustomerCare You guys are good in saying sorry

But pathetic in solving problem.

My simple request is to restore my OTP receiving service on international roaming till the end of the tenure of my current subscription for which I have signed. After that you may charge or I may port.

[Jaison @jaisonguru]

@ViCustomerCare I have sent it ..

[Jaison @jaisonguru]

@ViCustomerCare You guys have started implying additional package for international roaming

When I subscribed for 1 year plan OTP was not blocked

Further to drub salt on our wound

You send a message you missed an SMS .

But my other SMS are arriving.

[Jaison @jaisonguru]

Great service
Dear @NBOBank
Within 2 minutes I got my card
Kudos and appreciate the service where you deserve it
#BankingUpdates

[Jaison @jaisonguru]

Dear @NBOBank
Your call center standards have deteriorated considerably
After waiting for 15 minutes, it gets disconnected with a regretful voice note.

Also, when you already charge for a Debit card, you can very well courier it to customers.
#BankingUpdates #oman

[Jaison @jaisonguru]

🌿✨ May 2025 flow like this waterfall—calm, vibrant, and full of life.

🌊 Wishing you a year of clarity, growth, and endless renewal! 🎉💚

[Jaison @jaisonguru]

When a business thrives, share prices naturally increase, benefiting both local and foreign investors.
Attracting diverse investments can drive growth and liquidity, which eventually lifts everyone.
#Economy #Investment #StockMarket #Oman

[Jaison @jaisonguru]

@sohar_intl Thanks for the reply

I have sent a DM.

[Jaison @jaisonguru]

Dear @CentralBank_OM

Could you please instruct
@sohar_intl to send the credit card statement by email to the customers.

[Jaison @jaisonguru]

@sohar_intl Dear @sohar_intl
Your soft copy cannot be seen on a computer, only on a mobile browser through the link that you provide.

I need a monthly statement to be mailed to my email for the record and I trust that's not a big challenge in today's tech era.
Appreciate your support.

[Jaison @jaisonguru]

@NBOBank Hi The message has been sent

[Jaison @jaisonguru]

Dear @NBOBank
A transfer made on 20th Nov has not been affected till now as on 6th Dec.
Complaint made on 27th Dec had not been resolved yet. I am getting only false promises.
I cannot escalate it more than your reminders through your call center.

#nbo
#CustomerServiceFail