Jake Cohn

Pro Skier w/ a life-threatening disease. Entrepreneur - I started 4 business in 3 countries. And I have a degree in environmental studies from UBC, Vancouver 🎓

[Jake Cohn @jakecohn]

in case you missed my TEDx about asthma.
https://t.co/NQpdC7ajGe

thanks @NJHealth for always taking care of me!

[Jake Cohn @jakecohn]

The kicker: your own agent processed a miles transfer on June 10, ten days AFTER you say the account was closed. So either it wasn't closed or nobody told her. Which is it? @AskCapitalOne

[Jake Cohn @jakecohn]

@CapitalOne @AskCapitalOne
Closed my elderly mom's card over a letter that never arrived. Zero Balance. Autopay. No fraud. Never missed a payment. No call. No email. No voicemail.
You then turned her 388,000 miles into 1k cash
Weeks on the phone. Nothing.
Who Can Fix This!

[Jake Cohn @jakecohn]

@ANA_travel_info @FlyANA_official @ANA_Carrier
Your customer service is absolutely terrible.
Is there ANY way to speak to a supervisor?
Getting nowhere with your incompetent email agents is beyond frustrating.

[Jake Cohn @jakecohn]

@FlyANA_official @ANA_travel_info @ANAFlightInfo_e @FlyANA_official
still need help with case Ref# CA-42986819
My follow up request has not yet been answered

Thank you !

[Jake Cohn @jakecohn]

@ANA_travel_info @FlyANA_official @ANAFlightInfo_e
Denied boarding first-class flight ORD-HND b/c my ticket said Jake & passport is Jacob. Agent said Bob/Robert, Rich/Richard is fine to fly, but not me. Hard not to wonder if this was because I have a Jewish name. #Discrimination

[Jake Cohn @jakecohn]

@FlyANA_official @ANA_travel_info @ANAFlightInfo_e ANA – Still waiting for a resolution. I received a generic apology, but my case is clearly discrimination based on my name and background.

[Jake Cohn @jakecohn]

@FlyANA_official @ANA_travel_info @ANAFlightInfo_e I contacted you last week and am frustrated that its taking this long for a response.
Ref# CA-42986819

[Jake Cohn @jakecohn]

@FlyANA_official @ANA_travel_info @ANAFlightInfo_e Thank you.
I’ve sent all the details and look forward to a prompt response to resolve this amicably.

[Jake Cohn @jakecohn]

@ANA_Group_News @FlyANA_official
Denied boarding 1st class flight to NRT b/c my ticket said Jake & passport is Jacob. Agent said Bob/Robert, Rich/Richard ok to fly, but not me. Hard not to wonder if this was because I have a Jewish name. #Discrimination #AllNipponAirways #flyana

[Jake Cohn @jakecohn]

@MousCase
Hi there, is there a better way to reach customer support? I've had no luck getting a response through your contact page.

Thanks, and happy holidays

[Jake Cohn @jakecohn]

A heap of new gear just rolled onto the pages of https://t.co/hhtQ9ACjA1.

Better snag it while the iron’s hot! 🐴

[Fordo ▣ @UrbanDitch]

Fall is in the air and planning winter travel. 🌨️
Everyone should experience this. 🤿
A shot of one of our #basedathletes @jakecohn !❄️

[ClutchPoints @ClutchPoints]

"In the words of the great Steph Curry, we can tell Donald Trump... night night!"

Steve Kerr at the Democratic National Convention 🤣

[Jake Cohn @jakecohn]

@FlyANA_official Seeking a functional email for customer service. Could you kindly provide me with one?

[Jake Cohn @jakecohn]

@FlyANA_official
Seeking assistance from customer service regarding delayed baggage problems.
The online form has proven ineffective.
Please direct message me with an email address.

[Jake Cohn @jakecohn]

@CookiebotCMP
Need some help with unblocking a specific script! 🆘 Unable to reach customer service. Can you assist, please? 🙏

[Jake Cohn @jakecohn]

@VirginRed Please help
I need help rectifying an incorrectly entered name in our account. Kindly DM me, and I will provide you with the necessary information.
This is urgent as we have an award ticket on hold.
Thank you, and Happy New Year!

[Jake Cohn @jakecohn]

@TK_HelpDesk @TurkishAirlines Can you still help me
please respond in DMs

[Jake Cohn @jakecohn]

@TurkishAirlines
Lütfen yardım edin

[Jake Cohn @jakecohn]

@TurkishAirlines
Please Help me

Check your DM