Jake

[Jake @JakeSayer16]

@cineworld I remember when you had a working app and could book for friends and family members who have Unlimited too. Cancelling my subscription at the end of the month.

[Jake @JakeSayer16]

@cineworld Great. Now press rewind on your dreadful new app, and more importantly, the removal of friends and family booking for Unlimited members.

[Jake @JakeSayer16]

@cineworld Reverse the friends and family Unlimited booking policy - it’s fundamentally anti-consumer and negatively impacts Unlimited members who have helped support your cinemas.

[James Stewart @jambon75]

Great week for @cineworld

❌ Stopped Unlimited customers booking as groups with 2 days notice, breaking their own T&Cs
❌ Swamped by complaints
❌ Dismissed complaints
❌ Launched the new app anyway
❌ Swamped by more complaints

Not listening to loyal customers will cost you 🤷‍♂️

[Jake @JakeSayer16]

@cineworld Change the new booking policy or I’m cancelling my membership permanently and moving to a competitor. What a way to repay loyal customers who supported you through COVID, etc. You should be ashamed.

[Jake @JakeSayer16]

@cineworld outside of the dreadful new booking policy preventing Unlimited members booking for friends and family, the new app is dreadful, half-baked, and anti-consumer. Revert it ASAP or myself and many more will cancel their Unlimited memberships and move to a competitor.

[Jake @JakeSayer16]

@cineworld Cancelling my membership unless you revert the booking change.

[Jake @JakeSayer16]

@cineworld @andysvaughan @cineworld In what world do you think that will work? If a screen is very busy, you won’t be able to move anywhere. If you don’t revert this ridiculous, anti-consumer policy, many Unlimited subscribers will cancel and move to a competitor who offers the ability to book together

[Jake @JakeSayer16]

@cineworld your new Unlimited booking policy is absolutely ridiculous and not a ‘smoother booking experience’. It’s anti-consumer. Undo this policy, or myself and I’m sure many more Unlimited members will cancel their subscriptions and move to competitors who offer that option.

[Jake @JakeSayer16]

@OffMenuOfficial, Dear Mr. Benito, please can you send me a signed chopping board? Ed & James said you would in Katherine Parkinson’s episode. Cheers, mate!

[Jake @JakeSayer16]

@AskPlayStation Saying sorry for the inconvenience isn’t an acceptable response. You need to explain to your customers the reason for the outage, and also offer compensation. Disappointing.

[Jake @JakeSayer16]

@AskPlayStation Stfu and fix the PSN issue before advertising a console that currently doesn’t work. Are you insane?

[Jake @JakeSayer16]

@AskPlayStation I’m finally back in!

[Jake @JakeSayer16]

@AgentKieran @AskPlayStation @PlayStation Shut up you muppet - absolutely zero truth to that claim. Stop stirring the pot

[Jake @JakeSayer16]

@AskPlayStation Give us an update - this is completely unacceptable. You’re just pissing people off even more. Absolutely ridiculous - 17 hours and no comment.

[Jake @JakeSayer16]

@AskPlayStation @AskPlayStation Why are you not providing any comms about this despite the world press publishing articles, and Twitter on fire with speculation? This seems very clearly another hack, and it’s disappointing you’ve chosen not to provide updates.

[Jake @JakeSayer16]

@AskPlayStation @AskPlayStation, how is this not fixed yet? It’s been over 10 hours…

[Jake @JakeSayer16]

@GeneralTacticus @HazzadorGamin It’s Dorothy, not Alice. It will be Wizard of Oz related, not Alice in Wonderland

[Marina Purkiss @MarinaPurkiss]

We can’t have another referendum on Brexit because that was the will of the (lied to) people 8 years ago…

But we’re supposed to have another general election despite having had one 4 months ago

You lot are f*cking hilarious.

[Jake @JakeSayer16]

@QuidditchGame Fix the matchmaking, it’s absolutely ridiculous - 10+ mins for a match. Also make Pro 3v3, it would be significantly better than 6v6.