Sorry that your bag and belongings inside were wet when you arrived to Houston. It can be challenging to keep all bags protected with tarps against the elements during the loading and unloading process, and we regret falling short of expectation. Please DM if you’d like to further discuss or stop by the Baggage Service Office next to the carousels. - DeAnn
@atlantisbahamas the cove charged us for 2 night we were thinking was comp. Asked for the video to clarify and was rejected. Many more options than Atlantis people!
@atlantisbahamas just left the Cove! Worse experience ever and I’ve been many times. I was on a Casino trip with friends and wanted to extend our stay. We asked the Host at The Cove what were out options. Per the host she said we will comp one night but she booked it for 3 night.