James Craddock

[James Craddock @jamescraddock]

@AmexUK @British_Airways can we have an update please? Have you sold out? Or has your website collapsed? It would be good to know if we can get on with our day! #ba #avios

[James Craddock @jamescraddock]

When you run pre-registration for the @British_Airways @AmexUK 25th Anniversary flight... One assumes you know how many people registered, and how many people to expect on your website. Queuing systems are common place for this type of thing. Where's your plan? Very disappointed.

[James Craddock @jamescraddock]

Considering @Keir_Starmer's words on Ai yesterday, if the UK is the place to be for Ai and Tech... Please can someone from the government reply? @jreynoldsMP, @10DowningStreet, @biztradegovuk. Keir, you want to improve our lives with Ai.... Cutting red tape and giving businesses large and small across the nation, access to the latest tech would be a good start.

[James Craddock @jamescraddock]

@jreynoldsMP I'm hoping you can help. I see that @openai's Sora tech isn't available in the UK or Europe. I assume this is down to some regulation or red tape. What are you, @biztradegovuk, @Keir_Starmer and @10DowningStreet doing to make the UK a friendly place for tech so we don't fall behind? Businesses need access to the latest tech as it becomes available.

[James Craddock @jamescraddock]

MIND BLOWN! 🤯 Dynamic Ticket Pricing? Who knew that was a thing? What are your thoughts? #Oasis25

[James Craddock @jamescraddock]

@FatboySlim @glastonbury Sorry @ShaniaTwain I'll have to catch up with your set on BBC iPlayer xx

[James Craddock @jamescraddock]

@k_emzik This is awesome @k_emzik! 👏

[James Craddock @jamescraddock]

@TinderUk @TinderSupport please can you drop me a private message / DM? I have some questions.

[James Craddock @jamescraddock]

@FatboySlim @AllBackToMineH I booked for this year on the first night of last year. Top weekend. This will be my 3rd. Can't wait @FatboySlim

[Glastonbury Festival @glastonbury]

It's just been announced that Glastonbury Festival's creator Michael Eavis has been awarded a knighthood in the New Year Honours list, for services to music and charity. Read a new interview with Sir Michael over on the Glastonbury website now!

[James Craddock @jamescraddock]

Are you trying to wind me up Yasmine? He as wasted over 14 hours trying to talk to your team. He has also waited 4 or 5 times from a prearranged calk from @BarclaysUKHelp. Will someone at @barclays please step in. This is a joke right? Is this really how your bank is ment to treat uk businesses ?

[James Craddock @jamescraddock]

@Barclays Please can you put me in touch with the PA to your CEO? We have been struggling with so many problems - calls being put on hold for 2 hours+ at a time. And the final straw, @BarclaysUKHelp promised, for the 4th or 5th time to call at 1.15 - with the operative saying that they would prepare for the call at 1.10 so they'd be on time - and they haven't called. What is going on with your bank? This is unacceptable service for any customer let alone one that is trying to run a business - made ever so hard by your broken business banking. Please can you get the CEO's team to reach out to me? #brokenbanking #business #uk

[James Craddock @jamescraddock]

@BarclaysUKHelp Zoe- it doesn;t work - when you miss a call time, calling a director randomly when they have a diary full of calls and meetings isn't acceptable. Please arrange for your #ceo's office to contact me directly before I hand this over to the regulators.

[James Craddock @jamescraddock]

@BarclaysUKHelp Come on @BarclaysUKHelp & @Barclays surely you're better than this - not only on your phones are we being passed pillar to post by via your @BarclaysUKHelp service too! Is there someone who can help or not?

[James Craddock @jamescraddock]

@Barclays I have bought a business, the outgoing director is leaving and I need control of the bank account. They have spent a total of 13 hours over the last couple of months trying to sort this out. Will someone senior please contact me this afternoon? This has gone from an admin task to an emergency. Thank you.

[James Craddock @jamescraddock]

The tech @seetickets is using doesn't seem very 2023. There are much better ways of setting up a queue now.

And your video showing the session doesn't expire after buying tickets is not good. If the sessions stay live how is the next person in the queue meant to be served. @emilyeavis there are solutions for this now. So many ideas from a tech perspective.

[James Craddock @jamescraddock]

@seetickets @glastonbury @seetickets your site is failing after entering the registration numbers and postcodes....

[James Craddock @jamescraddock]

I learnt something new, and it made me laugh. We went off to a meeting yesterday, and Zara, who works for me, told me how her father opens the charging port of his Tesla using a very rude word! So, I thought I'd give it a go! And it worked!

Check out the video if you want to learn the rude word! This is a bit of fun, but there are many lessons to learn from the marketing genius that is @elonmusk .

@Tesla cars are littered with hidden Easter Eggs. These are fun yet slightly immature features hidden in the software for users to find. They make you smile and laugh out loud.

But there's a marketing lesson here. As @StevenBartlett Bartlett points out in his book The Diary of a CEO: The 33 Laws of Business and Life, "When you delve into the social listening data, these absurd features produce more conversations than the useful features of all of their key competitors combined."

They make you smile, tell all your friends and spread the word about how a car just made you smile.

What was the last thing that made you smile? 😁

#tesla #easteregg #evs #marketing

[James Craddock @jamescraddock]

@JamesConstable9 @getsupport @hamishlaw Thank you for the last year and a bit. It's been a pleasure to have you on my team @JamesConstable9. Best of luck at @OUFCOfficial and @AcademyOUFC - they're lucky to have you!