@myQConnect not sure why I’m paying for a service that doesn’t work. What’s the point of having the app if it glitches anytime you want to watch motion history?
Welcome @ATAatomic to Senior Medium!
Huge respect to teams like yours that are not complacent in divisions, and continue to seek out competitive experiences (even if it means moving to harder divisions), we don't see it very often. #Respect
@RoyalCaribbean if you’re going to keep customer on hold for over and hour and counting - you need to offer a call back option. Your customers’ time is just as valuable as yours
@RoyalCaribbean to be on hold for almost 2 hours waiting for a representative is way too long. But not only did I hold for 2 hours, my call was then disconnected before anyone got it me! You are to big of a company not to have a seamless customer service experience!