Jan Anderson

[Jan Anderson @janfulham69]

@AvantiWestCoast on the 19:33 to Manchester, no option at time of booking to reserve seats and you put on a 9 coach service. Only coach C, the food cart is unreserved, so assume a refund is on its way as it’s standing room only for 2hrs 11mins.

[Jan Anderson @janfulham69]

@AvantiWestCoast on the 19:33 to Manchester, no option to reserve seats at time of booking and you put on a 9 coach service with just coach c unreserved…. The food cart. Assume that as you’re not providing a seat I’ll get a refund?

[Jan Anderson @janfulham69]

I have a spare ticket for @UCITCL at Lee Valley VeloPark for Friday 10th in block 108. DM if you’re interested

[Jan Anderson @janfulham69]

@greateranglia The 12:38 train from Stratford to Norwich. Currently on the train at Colchester

[Jan Anderson @janfulham69]

@greateranglia stuck at Colchester en route to Ipswich for an hour now. Clearly the update we’d be moving at 2:00 was fictional. Can you update the driver so we can at least make alternate arrangements, rather than just sitting here.

[Jan Anderson @janfulham69]

@British_Airways how long is it deemed acceptable to wait for YOU to respond to and settle claims where YOU delay my overnight flight by 12 hrs and me, your customer, has has to finance the additional overnight accommodation costs. Is it days, weeks, months, years?

[Jan Anderson @janfulham69]

I know you’re busy @British_Airways but seriously… 9 hrs later and still no response from you about our delayed overnight flight

[Jan Anderson @janfulham69]

@British_Airways is anyone providing support to the customers who are on a BA holiday and impacted by the 12 hr delay of BA2156 to LGW on Friday 6th May?

[Jan Anderson @janfulham69]

@Strava no longer uploading activities from 3rd party apps like Zwift to Apple health… that’s my membership cancelled @GoZwift @Apple

[Jan Anderson @janfulham69]

@British_Airways if your call centre isn’t taking calls to amend holidays, do you not think it would be a good idea to be able to do it on line and remove the online status to call your contact centre? Why are you directing traffic to a closed road?

[British Airways @British_Airways]

@janfulham69 Thanks for getting back to us, Jan. Your details have been passed to our Holidays Team. We'll need to ask to to bear with us. We're extremely busy in all areas at the moment. The team will contact you as soon as they can. Thanks for your patience and understanding. Liz

[Jan Anderson @janfulham69]

I’ve been trying to contact you since 7pm Friday evening @British_Airways 60 hours later and lots of being asked to bear with you via social media, but still no platform available so I can change my holiday departing 20th May

[British Airways @British_Airways]

@janfulham69 Thanks for getting back to us, Jan. Your details have been passed to our Holidays Team. We'll need to ask to to bear with us. We're extremely busy in all areas at the moment. The team will contact you as soon as they can. Thanks for your patience and understanding. Liz

[Jan Anderson @janfulham69]

@British_Airways to change my booking from 20th May, manage my booking tells me to call you. Your call centre tells me to use manage my bookings or social media. Social media is telling me to use manage my booking…. See where we’re going here? Can someone please contact me today

[Jan Anderson @janfulham69]

@SamsungUK @SamsungHelpUK

[Jan Anderson @janfulham69]

@SamsungHelpUK @SamsungUK your website offers free delivery on all products yet you want to charge me £29.99. On-line chat and sales team are unable to help. Do you offer free delivery or not? If the former you are false advertising https://t.co/Y4nE46RVqg

[Jan Anderson @janfulham69]

@crystalski everyday this week I’ve cleared my cache and tried different browsers but still can’t get beyond the homepage. Want’s going on? @Igluski will be the benefactor!

[Jan Anderson @janfulham69]

@virginmedia @BBCWatchdog @Ofcom @virginmedia @BBCWatchdog @Ofcom... today's update. What will 24/8 bring me? I'm guessing a text @ 14:00 rather than broadband 😤😡

[Jan Anderson @janfulham69]

@virginmedia @BBCWatchdog @Ofcom @virginmedia @BBCWatchdog @Ofcom .... and continues....

[Jan Anderson @janfulham69]

@virginmedia @BBCWatchdog @Ofcom @virginmedia @BBCWatchdog @Ofcom ... next instalment. So the saga continues in SE18 😤

[Jan Anderson @janfulham69]

@virginmedia @BBCWatchdog @Ofcom @virginmedia @BBCWatchdog @Ofcom The fun began on 22/7 with a fix scheduled for 2/8....

[Jan Anderson @janfulham69]

@virginmedia Yes, daily, but sadly its achieved nothing...