Jan H. S. Straumsheim

Partner at PwC. Runs a team of hackers, M&A analysts and security consultants, based in Oslo, Norway. Bilingual tweets (English/Norwegian)

[Jan H. S. Straumsheim @janhenrikdotcom]

30. mai inviterer vi til frokostseminar hos @PwC_no hvor vi presenterer utdrag fra vår årlige cybertrusselvurdering.

Vi får også besøk av @PSTnorge som vil fortelle litt om hvordan de jobber på dette fagfeltet.

Arrangementet er gratis. Påmelding 👇

https://t.co/WWUX5W2BOF

[Jan H. S. Straumsheim @janhenrikdotcom]

Fitting that one of the best deepfakes I’ve seen so far is advertising for the legendary hacker conference @hopeconf

[The HOPE Conference 🏳️‍🌈🏳️‍⚧️ @hopeconf]

Marjorie Taylor Greene (@RepMTG) has a warning for the American people.

HOPE XV will take place from July 12-14, 2024 at St. John's University in Queens, New York City

Tickets still available at https://t.co/3Wqp5Qg1RJ #hope #hackers #hacking #2600

[Jan H. S. Straumsheim @janhenrikdotcom]

“This present moment used to be the unimaginable future.”

[Brett Adcock @adcock_brett]

OpenAI + Figure

conversations with humans, on end-to-end neural networks:

→ OpenAI is providing visual reasoning & language understanding
→ Figure's neural networks are delivering fast, low level, dexterous robot actions

(thread below)

[Jan H. S. Straumsheim @janhenrikdotcom]

Interesting stats from @klarnaseb on their GenAI adoption for customer service. It apparently already outperforms 700 customer service FTEs. Assuming this is accurate, the ripple effects of this tech are more consequential than many had anticipated.

[Sebastian Siemiatkowski @klarnaseb]

This is a breakthrough in practical application of AI!

Klarnas AI assistant, powered by @OpenAI, has in its first 4 weeks handled 2.3 m customer service chats and the data and insights are staggering:

- Handles 2/3 rd of our customer service enquires
- On par with humans on customer satisfaction
- Higher accuracy leading to a 25% reduction in repeat inquiries
- Customer resolves their errands in 2 min vs 11 min
- Live 24/7 in over 23 markets, communicating in over 35 languages

It performs the equivalent job of 700 full time agents... read more about this below.

So while we are happy about the results for our customers, our employees who have developed it and our shareholders, it raises the topic of the implications it will have for society.

In our case, customer service has been handled by on average 3000 full time agents employed by our customer service / outsourcing partners. Those partners employ 200 000 people, so in the short term this will only mean that those agents will work for other customers of those partners.

But in the longer term, as more companies adopt these technologies, we believe society needs to consider the impact. While it may be a positive impact for society as a whole, we need to consider the implications for the individuals affected.

We decided to share these statistics to raise the awareness and encourage a proactive approach to the topic of AI. For decision makers worldwide to recognise this is not just "in the future", this is happening right now.

More in our press release
https://t.co/vLL05BvbNT

[Jan H. S. Straumsheim @janhenrikdotcom]

Finally an option to use @signalapp without having to rely on a mobile phone number.

[Signal @signalapp]

Introducing usernames and phone number privacy on Signal! We’re making it possible for people to connect with each other without having to share phone numbers. Now launching to beta users, available for everyone soon. https://t.co/YcBEyD1AIA

[Jan H. S. Straumsheim @janhenrikdotcom]

Interesting that both misinformation and cyber insecurity are so high on this list.

[Jan H. S. Straumsheim @janhenrikdotcom]

Stolt over at @PwC_no har blitt godkjent av @ncsc_no for vårt arbeid med hendelseshåndtering!

https://t.co/OVA0YNWuHQ

[Jan H. S. Straumsheim @janhenrikdotcom]

@PwC and @Microsoft are launching an integrated incident response offering.

To connect with us and learn more about this collaboration, register for our webinar in December 2023 called “5 things you (probably) don’t know about incident response.”

https://t.co/NYTEhz8SSB

[Jan H. S. Straumsheim @janhenrikdotcom]

Torsdag 26. oktober inviterer @PwC_no til lanseringen PwCs Cybercrime Survey 🧑🏻‍💻👩‍💻

Vi får også besøk næringslivskontaktene til NC3 hos @Kripos_NCIS 👾

Påmeldingslink finner du her ⬇️

https://t.co/nY9K5HZflA

[thaddeus e. grugq @thegrugq]

A Danish artist has been ordered to return nearly 500,000 kroner (€67,000) to a museum after he supplied it with two blank canvasses for a project he named "Take the Money and Run".

https://t.co/sZfNC7US7o

[Jan H. S. Straumsheim @janhenrikdotcom]

@theahro Sånne kommentarer synes jeg folk kan spare seg for. Har du sett på @Sikkerhetsfest sin Code of Conduct?

https://t.co/zrrOZ96TJX

[Jan H. S. Straumsheim @janhenrikdotcom]

Lots of hype around this paper claiming to have created a room-temperature superconductor using relatively simple materials. Big if true, but then again @arxiv preprints aren’t peer reviewed. Fingers crossed nonetheless 🤞

https://t.co/LZ1h5dTgDl

[Kris McConkey @smoothimpact]

We're excited to announce the release of PwC's 6th annual 'Year in Retrospect' #threatintel report! We have again consolidated the most impactful threat activity and trends from 2022 across all our global incident response, managed security, and threat research services. 🌐

[Jan H. S. Straumsheim @janhenrikdotcom]

The Slack/Teams/Chat/whatever implementation of ChatGPT will be interesting.

https://t.co/kecyoic5GT

[Jan H. S. Straumsheim @janhenrikdotcom]

Can’t sign in to @Twitter on a new device because they don’t support my mobile phone operator.

Welp, time to update my MFA setup.

Businesses who rely on break-glass accounts with SMS for MFA for crisis and emergency communications in Norway should probably do the same.

[Jan H. S. Straumsheim @janhenrikdotcom]

Nå er det snart jul igjen. Tradisjonen tro skal hus og innbo være skinnende rent. Dessverre har risikostyringen og sikkerhetsarbeidet i en del virksomheter rom for forbedring. Hackerne tar ikke juleferie.

Jeg har delt noen refleksjoner i @DN_no.

https://t.co/ru5eNKeVYj

[Jan H. S. Straumsheim @janhenrikdotcom]

While @SAS negotiate with pilots who are on strike, ground staff are apparently experiencing some unfriendly behavior. I didn’t see anything myself, but two employees I spoke with told me it seemed as if some people’s common decency had taken vacation. We can do better.

[Jan H. S. Straumsheim @janhenrikdotcom]

Solid coverage of #Conti in @nrk by @markustee. Features insights by @Adam_Cyber, myself and others. . Worth your time if you can read Norwegian!

https://t.co/NR1nx4YOOG

[Jan H. S. Straumsheim @janhenrikdotcom]

Bonuspoeng til @Oslo110sentral for språkbruken.

@sprakradet

[Oslo 110-sentral @Oslo110sentral]

#oslo Kontroll på stedet. Det har brent i en EDB-maskin. #obre

[Jan H. S. Straumsheim @janhenrikdotcom]

Interesting article in @digi_no (in Norwegian) covering the Norwegian Intelligence Service and their implementation of a lawful interception solution.

https://t.co/TjThcxblgy