Di lang to simpleng inconvenience dahil apektado pati trabaho at daily routinesโผ๏ธSana seryosohin nyo to @ConvergeSupport mabilis na resolution sa ganitong cases dapat!
@ConvergeSupport@ExperienceCNVRG this is the 4th day that I dont have an internet connection. following up on ticket 11530513. please fix this asap.. and also asking for a rebate for the days I am unable to use my net
thanks
@niniferdi Customer service should be about solving problems, not making customers feel ignored.. Sana mas bigyang halaga ang experience ng subs..โ ๏ธ
@PLDT_Cares march 17, ginalaw nila yung box sa poste. Bigla ako nawalan internet, hanggang ngayon wala ako net. Ano yan, binunot nila sakin tas may pinalit na iba???? Galinh nyo naman.
@PLDT_Cares ano to? Pag Customer Support hindi maintindihan? pag Apply for Fiber meron? harap harapang panggagago naman ata to teh? ano, bawal mag raise ng ticket?? ayusin niyo naman serbisyo niyo wala na namang internet
@moonrainksj@PLDTHome@PLDT_Cares A simple โweโre sorryโ message doesnโt solve anything๐.. This is exactly why people lose trust in telecom providers..
Update needed @ConvergeSupport! ๐ Still no internet connection, but the reply is always "team is working on a solution". When will there be an actual fix?