@PLDT_Cares@PLDTHome quick to restrict services for overlooked bills yet doesnโt pro-rate billing when their services are down. customer service and technical support puts calls on hold, waits for the call to drop out and never calls back.
@hidheidi@PLDT_Cares Sales can bring customers in, pero good support ang nagpapatagal sa kanila.. Pag laging delayed ang assistance, talagang nakakawala ng tiwala..
@moonrainksj@PLDTHome@PLDT_Cares yan yung nakakainis sa mga ISP tulad ng Converge at PLDT. pag down ang internet, parang sabay ding nawawala yung accountability ๐คฆ๐ปโโ๏ธ
@_sarahclrpapa@ConvergeSupport nakakapagod yung araw-araw follow up๐.. tas walang malinaw na timeline. kahit man lang honest update jusko converge..
@dockyukyung@ConvergeSupport Hmm social media is flooded with similar complaints๐ค Mukang may systemic issue na sa customer handling at resolution speed itong si Converge.