Hi @AmericanAir, my flight AA2417 from DFW to MEX is delayed overnight (over 12 hours). I am at the airport and have not been offered any meal vouchers or hotel accommodation. This is unacceptable. Can you please assist me with these travel vouchers immediately?GGCLSI
@Sporthub365@AmericanAir Let's be precise: The 'conditions at the destination' were not weather or airport closures. The specific reason given by your staff was that American Airlines failed to secure hotel accommodations for the flight crew in Mexico City. This is a crew scheduling and logistics failure
@coastalsaltlife@AmericanAir Let's be precise: The 'conditions at the destination' were not weather or airport closures. The specific reason given by your staff was that American Airlines failed to secure hotel accommodations for the flight crew in Mexico City. This is a crew scheduling and logistics failure
@rbrozda@AmericanAir Let's be precise: The 'conditions at the destination' were not weather or airport closures. The specific reason given by your staff was that American Airlines failed to secure hotel accommodations for the flight crew in Mexico City. This is a crew scheduling and logistics failure
@AmericanAir Since you are unable to provide meal vouchers now, I expect a formal compensation for this 15-hour delay and the misinformation provided by your team. I am requesting a 'Trip Credit' or AAdvantage miles as a gesture of goodwill for the expenses and stress caused by this situation
@AmericanAir "I understand you are reading from a screen, but the information provided is incorrect and contradicts the fact that American Airlines already issued me a hotel voucher. This proves the delay is controllable
@AmericanAir "This is factually incorrect. Weather in Mexico City was clear last night and other flights, including AA389, landed without issues. Most importantly,American Airlines has already provided me with a hotel voucher.Under your policy, hotel vouchers are NOTissued for un controlable
@AmericanAir "That is incorrect. The delay was due to crew scheduling: the pilots did not have hotel accommodations in Mexico City, which prevented our departure. Since this is an operational issue within your control, I am entitled to meal vouchers.
@SEMOV_Edomex@delfinagomeza
En varias ocasión les eh solicitado si Sería mucho pedir una salida pasando la estación del metro muzquis? Ya que siempre es un cuello de botella, con eso ayudaría bastante a disminuir el tráfico! Slds
@SEMOV_Edomex@delfinagomeza
En varias ocasión les eh solicitado si Sería mucho pedir una salida pasando la estación del metro muzquis? Ya que siempre es un cuello de botella, con eso ayudaría bastante a disminuir el tráfico! Slds
@SEMOV_Edomex
Sería mucho pedir una salida pasando la estación del metro muzquis? Ya que siempre es un cuello de botella, con eso ayudaría bastante a disminuir el tráfico! Slds