@SamsungIndia@jagograhakjago@consaff Thank you @SamsungIndia, for finally accepting for replacement.
Kindly requesting a bit more transparency and detailed status in future.
Also, the customer care executives (although they've been VERY courteous) need to be consistent and standardized, in decisions, & information.
Ordered from @SamsungIndia
Got a damaged one.
CCare told visit service center for DOA certificate, after visit told not needed. CCare did 2 tickets (174467126 & 174481986), then blame me for it and not process replacement.
@consaff@jagograhakjago kindly help in getting refund.
@SamsungIndia Dear @SamsungIndia, issue first reported on 23/may. Same day I was told everything done from my side and replacement will be issued in 24-48 hrs; but more instructions given later, and I've complied.
Today is 28/may.
Kindly issue refund.
@jagograhakjago@consaff
Two separate teams are working with the 2 tickets; each team claims theirs is the correct one.
Everytime I call, I'm given new instructions.
I'm fed up.
REFUND ME.
Order No: 33306010465
Old Ticket No: 174467126
New Ticket No: 174481986
@SamsungIndia@consaff@jagograhakjago
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@0mandeep7 But umang customers are told 8%.
I now realise that technically it isn't wrong. But the time and compounding factor is not taken into account.
Hi @airtelindia@Airtel_Presence
I tried recharge again through AirtelApp BUT with different payment mode (DebitCard).
Money debited; Success msgs on App and SMS from Airtel & Bank.
But then 5-10min later app shows payment fail.
PLEASE YOU ONLY TELL ME HOW TO RECHARGE.
Dear @Airtel_Presence@airtelindia
I’ve done recharge of ₹2698 on ‘AirtelThanks’ app on May 26,2021. Money debited; recharge not done; complaint raised & compliant closed (without resolving).
Only automated answers on customer care number. My outgoing blocked. PLEASE HELP