@BankofAmerica I always appreciate your fraud alerts and protection algorithms.
Usually less than a 5 min call to rectify.
Today I’ve been on the phone with 5 different people for 1+ hours -
And nothing
I can’t buy lunch because you’ve shut me down.
You need to do better
@British_Airways All day - @British_Airways is full of excuses and “nothing” we can do about it.
- Poor checkin polices that don’t reflect airport polices
- layover too short at Heathrow. Again - times not aligning with airport polices
- lost luggage
DO BETTER
@British_Airways
New EES system in Europe. You will need to do better with check-in’s.
Can’t check bags 2.5 hours before your flight…reasonable, until the EES queue is 2 hours long and you have one person working the check-in counter.
You need to do better
#Venice airport
@British_Airways British_airways - and for the final punch of my trip.
You lost all 5 bags my wife and I had.
Unreal , unacceptable and the worst trip I’ve ever had on an airline
@British_Airways@batundemusic#British_Airways failed me for a second time today.
In their home airport at Heathrow you schedule flights too close to each other.
You should how long it takes to get between gates.
I’m so disappointed
@British_Airways The 2/3 hours are understandable until it takes 3 hours to get to your gate. I can’t begin my journey through security until I check my bags.
Your policies do not match with the airport times. That’s the issue
#british_airways oh then then another hour through passport control
I could could have been to the airport 10 hours early and it would not have mattered - because I couldn’t check my bags early.
#dobetter#venice airport