@Butlins I need to change the date of my holiday and no option to do this online, its just says to call but i cant call as no connection and worried i will lose my new quote/price
@Hopeandivy hi, i returned a dress mid may havebt heard anything. Have emailed twice and left VM on a mobile contact but havent heard from anyone still, can you please get someone to contact me asap
@ThreeUK Wow i am so glad i am not the only one experiencing absolute shite from 3.
Most days when i leave the house (and lose wifi i cant get any signal. What the hell has been happening recently. This is not worth £5 let alone £43 a month!!!
@cwewgc Aww i cant wait till you do. Hopefully before September so my daughter can have one last ‘soft play Thurs’ with you before she starts school. Will keep on eye on Fb or twitter in the meantime x
Just seen the news re soft play being able to open from Saturday 15th Aug. I really hope @cwewgc can open its doors to Soft Play City. Honestly think i will cry walking in with my girls. Miss the team & Bob. 5 months and 11days since we last went #imnotcryingyouare
@GNRailUK very upset that i have found out today i have ‘56 days’ to get a refund on my carnets. Im literally over by a few days and £72 at a financial loss. I also am trying to put a complaint through 3x online & what a surprise its stuck in ‘submitting’ stage and wont send 😢
@ThreeUKSupport@ThreeUKSupport im assuming so as i got a phone in the post but i have no idea what ‘request’ this one actually is. I still havent had a follow up email or text that i was supposed to get. Personally i would still like contact from the customer relations team
@ThreeUKSupport@ThreeUKSupport compensation/deal but everytime i was ‘transferred’ to the team i was thrown out mid waiting. I was also thrown out if i tried new live chats. So i still havent been able to speak to anyone. Hence why i tweeted
@ThreeUKSupport@ThreeUKSupport i have no idea if this was the original request, i have no idea if this is a new request. Customer service and communication has been a mess. I still have no confidence in 3. I wanted to speak to customer relations to air my concerns and ask for some form of
@ThreeUKSupport@ThreeUKSupport thrown off the livr chat, i was told that due to technical errors my phone was never sent. I was then told that tbe request had to be cancelled and to wait another 72hrs to request a phone again. By this stage i was really upset. Despite this request a phone came
@ThreeUKSupport@ThreeUKSupport i didnt get my original upgrade phone as i found out the dpd driver stole it. I had to contact 3 (twice) to get some anwsers. On the 2nd call another phone was promised to be sent but it never came. Everytime i tried messaging either the system was down or i got