Jay Jerson

Not all those who wander are lost 💞

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Food explorer.

[Jay Jerson @jay__jerson]

Order #239587212637230 is from less than 1 km away, yet it's been over 1 hour and a delivery partner hasn't even been assigned. Feels like customers are being pushed to pay extra for Priority Delivery just to get reasonable service. @SwiggyCares @Swiggy @harshamjty

[Jay Jerson @jay__jerson]

This raises concerns about customer support training and service quality. Customers shouldn't have to pay extra for timely delivery or basic support. Please investigate. @SwiggyCares @harshamjty

[Jay Jerson @jay__jerson]

This raises concerns about customer support training and service quality. Customers shouldn't have to pay extra for timely delivery or basic support. Please investigate. @SwiggyCares @harshamjty

[Jay Jerson @jay__jerson]

This raises serious concerns about customer support training, service quality, and overall customer experience. Basic service and effective communication shouldn't be premium features. Please investigate. #Swiggy #CustomerExperience

[Jay Jerson @jay__jerson]

This raises serious concerns about customer support training, service quality, and overall customer experience. Basic service and effective communication shouldn't be premium features. Please investigate. #Swiggy #CustomerExperience

[Jay Jerson @jay__jerson]

Order from less than 1 km away is taking nearly an hour to deliver. Feels like customers are being pushed to pay extra for Priority Delivery just to get reasonable service. @SwiggyCares
Contacted customer support for help, but communication was extremely difficult for him

[Jay Jerson @jay__jerson]

Order from less than 1 km away is taking nearly an hour to deliver. Feels like customers are being pushed to pay extra for Priority Delivery just to get reasonable service. @SwiggyCares
Contacted customer support for help, but communication was extremely difficult for him

[Jay Jerson @jay__jerson]

@Utkarshsfbl @getsupermoney I applied for a 10k FD card, then rquested cancellation as I don’t hve physical documents No cancel optin available. Support says auto-cancel after 72hr refund in 5 working days. Why block customer money fr 10 days in emergencies Who is responsible?

[Jay Jerson @jay__jerson]

@Utkarshsfbl @getsupermoney I applied for a 10k FD card, then rquested cancellation as I don’t hve physical documents No cancel optin available. Support says auto-cancel after 72hr refund in 5 working days. Why block customer money fr 10 days in emergencies Who is responsible?

[Jay Jerson @jay__jerson]

नोएडा एक्सटेंशन का हफ्ता बाजार हजारों गरीबों की रोज़ी है।
एक बिना जांची शिकायत पर इसे रोकना अन्याय है।
नोएडा अथॉरिटी से अपील—जमीनी सच्चाई देखें, गरीबों का हक न छीनें।
@OfficialGNIDA @Uppolice @CMOfficeUP @news

[Jay Jerson @jay__jerson]

Hey @SwiggyCares my order from #KiloCurry was a disaster 😡
⏱ Took 90+ mins to prepare
🍗 Chicken Tikka & Tandoori Chicken pieces missing
🥟 Tandoori Momos stale & inedible
Totally unacceptable for a paid order. Please fix this ASAP!
Order ID:219004446749189 #SwiggyFail

[Jay Jerson @jay__jerson]

@SwiggyCares @Swiggy Hi I'm still waiting for your response

[Jay Jerson @jay__jerson]

Hi @Swiggy @SwiggyCares I tried to connect your chat support from past 2-3 orders but it's not connecting and I received stale food which is not edible I raise a concern on the app but no help , please look into this on priority.

Images added for your reference

[Jay Jerson @jay__jerson]

@SwiggyCares @Swiggy Still waiting for your response @Swiggy @SwiggyCares .

[Jay Jerson @jay__jerson]

@KFC_India @kfc @KFC_India I sent a dm screenshot as well even if you did not see the messages, how you close the case without checking

[Jay Jerson @jay__jerson]

@KFC_India @kfc I'm still waiting for the response I already shared the information through DM please check and revert, how do you close the complaint without resolving it.

[Jay Jerson @jay__jerson]

@kfc @KFC_India Extremely disappointed with the lack of response and unprofessional behaviour when I reached out for support at another KFC outlet. Tried escalating the issue, but no one contacted me. This is not the service expected from a global brand. #KFC #CustomerServiceFail

[Jay Jerson @jay__jerson]

@KFC_India @kfc Hi I'm attaching a screenshot for the DM I sent you, please check and revert.

[Jay Jerson @jay__jerson]

@kfc @KFC_India Extremely disappointed with the lack of response and unprofessional behaviour when I reached out for support at another KFC outlet. Tried escalating the issue, but no one contacted me. This is not the service expected from a global brand. #KFC #CustomerServiceFail

[Jay Jerson @jay__jerson]

@KFC_India @kfc This is the 3rd time I am replying, that I already shared all the details in your DM please check

[Jay Jerson @jay__jerson]

@KFC_India @kfc I think I already replied and DM you the details

[Jay Jerson @jay__jerson]

@KFC_India @kfc Already sent please check

[Jay Jerson @jay__jerson]

Got it! Here’s a revised tweet:

Chose @ZeptoNow over @SwiggyInstamart & @letsblinkit, and I regret it deeply. Terrible experience that ruined my anniversary. Should’ve gone with the reliable ones instead. Never making this mistake again! @htTweets #Disappointed #AnniversaryRuin

[Jay Jerson @jay__jerson]

See order placed and marked delivered which is not delivered yet called delivery partner which is not even in my society.