Jayant Modi

[Jayant Modi @jayantmodi]

@IndiGo6E Shared all the details on DM . I hope at least you will read and help in processing this faster .

[Jayant Modi @jayantmodi]

@IndiGo6E - Worst customer support ever . They don't read email before replying . Every reply is read by a new agent who has no context of the case and randomly replies . Been 2 months since my compensation was partially processed . Still waiting ....

[Jayant Modi @jayantmodi]

@IndiGo6E If you will check the DM you will find the PNR . Also the emails have been shared on the first tweet of the thread and also on the DM . Let me know if you need more information

[Jayant Modi @jayantmodi]

@IndiGo6E - Are you playing some kind of game with your customers ? Since last 15 days you are saying that Voucher will be shared within 24-48 hours , but I have not yet got the same . Can you please treat this on priority and get this processed as soon as possible ?
@DGCAIndia

[Jayant Modi @jayantmodi]

@IndiGo6E I had already shared . But I am not getting replies there . You have written me 5 emails that you are sending the vouchers but I have not received it yet . Can you please tell me how can I escalate this ?

[Jayant Modi @jayantmodi]

@IndiGo6E @IndiGo6E Can you please help . Your customer care is so pathetic that they are just replying to emails without even reading them .

[Jayant Modi @jayantmodi]

@IndiGo6E You guys are simply pathetic . You are just testing our patience . Since last 15 days you were saying vouchers are issued and will come to email in 24-48 hours , and how this message ?!?!?! @DGCAIndia

[Jayant Modi @jayantmodi]

@EtihadHelp Sad to see your reply . I was hoping that Etihad would be more empathetic and helpful to customer . Given that this is a small mistake , you would be willing to help . This was my first booking with Etihad . I would have to think twice before going ahead with Etihad again

[Jayant Modi @jayantmodi]

@EtihadHelp I booked Abu Dhabi–Hyderabad (PNR shared on DM) via my credit card travel partner. By mistake I got Basic fare with no baggage. Adding bags now costs more than the ticket. Can you please help me get the original add-on rate (60 AED/25kg)? Traveling with 2 kids .

[Jayant Modi @jayantmodi]

@HettichIndia Been 2 days . Still no one has reached out . This is a really bad customer experience

[Jayant Modi @jayantmodi]

@HettichIndia My topline 22 door system is having a rumbling sound . I had raised a request ID-2504300041 7 days back but customer support team is giving lame excuses and not willing to help even though product is in warranty . Kindly help resolve this !

[Jayant Modi @jayantmodi]

@HettichIndia Thank you !

[Jayant Modi @jayantmodi]

@IndiGo6E For flight cancellations, how can you classify technical issues at your end as force Majeure and deny compensation to customers . This is pure cheating !! It's customers right to get the compensation. @DGCAIndia @ndtv @timesofindia

[Jayant Modi @jayantmodi]

@DGCAIndia @IndiGo6E Flt 6E7517 was cancelled on 26th Apr ~6hrs before departure due to an AC failure - a technical issue. Indigo wrongly denies compensation despite DGCA rules calling it Force Majeur . Request your intervention (Airsewa complaint # XL487600) #Indigo

[Jayant Modi @jayantmodi]

@Paytmcare It has been 22 days I am following up with you for Rs 1500 which is lying in my Mothers Wallet. You are constantly suggesting steps which don't work . Can you please help getting it resolved on priority ?

[Jayant Modi @jayantmodi]

@paytmbankcare @vijayshekhar Can you please respond on how can I get the wallet money to my account

[Jayant Modi @jayantmodi]

@paytmbankcare @vijayshekhar Paytm is a thief . I have been following up with their customer care to get my mother's wallet money to bank, but they are just asking her to go to different stores to get the KYC . None of the stores is willing to do PayTM KYC .

[Jayant Modi @jayantmodi]

@Paytmcare - I want to do re-kyc for my mother's Paytm account to withdraw money to bank , but I am getting this error . I tried going to kyc agent also , but there also I was unable to complete kyc because of error . Kindly help .

[Jayant Modi @jayantmodi]

@UrbanLadder I had spent 34k to purchase this piece . Spending 27k for a minor repair is insane . I will prefer to buy a new one .

Thanks for the wonderful experience. This is my first and last purchase from urban ladder 🙏

[Jayant Modi @jayantmodi]

@UrbanLadder Our kowloon sofa cum bed has completely given up with very mild usage and we have large depressions at 2 places . Did not expect this kind of poor quality from urban ladder. Could you please let us know how we can get this fixed ?