Jayendra Saxena

[Jayendra Saxena @jayendra_saxena]

@flyspicejet No this is not done 1. Initial Flight SG14 was never there 2: Despite of having changed flight and code you have not informed us and lied that you mailed us

3: Now when I am asking full refund you are not confirming Easemytrip that I can get full refund #TimesofIndia

[Jayendra Saxena @jayendra_saxena]

@flyspicejet I am travelling from DXB to MUmbai but RTPCR report is not coming in less than 36 hours please suggest I have 2:30 7th Jan flight and report might be delayed

[Jayendra Saxena @jayendra_saxena]

@flyspicejet How can I board the flight when flight is already delayed and I have cancelled

[Jayendra Saxena @jayendra_saxena]

@flyspicejet Hi SpiceJet,
This is to again surprise that despite of fact that flight is delayed and I have not boarded your site is showing i have boarded I have shared the request for full cancellation but this is poorly managed by you and your Team stating that I have already boarded

[Jayendra Saxena @jayendra_saxena]

@flyspicejet Still No reply from your Team , I just want full refund as per cancellation policy ..kindly instruct your team to do for my PNR

[Jayendra Saxena @jayendra_saxena]

@flyspicejet I have this flight tomorrow and I already received mail from CC executive to provide confirmation on cancellation which I provided please expedite that

[Jayendra Saxena @jayendra_saxena]

@flyspicejet Hi SpiceJet, Despite of multiple mails and requests of cancellation why are you not cancelling my booking

[Jayendra Saxena @jayendra_saxena]

@flyspicejet Please send updated itinerary on mail I’d shared

[Jayendra Saxena @jayendra_saxena]

@flyspicejet Can you resend mail

[Jayendra Saxena @jayendra_saxena]

@flyspicejet That’s okay ..keep it that way only I am just asking you should have mailed me I incidentally tried to web checkin and saw the updated

[Jayendra Saxena @jayendra_saxena]

@flyspicejet Hi SpiceJet why flight SG14 changed timing and code number to SG 710 and this is so unprofessional that you didn’t inform us by mail or call #poorManagement there is no email nothing

[Jayendra Saxena @jayendra_saxena]

@flyspicejet I understood it but reports are not in our hands earlier it was coming in 24 but now all pathology giving eta more than 36 ..can you suggest other alternative solutions. Please share other flights on 8th

[Jayendra Saxena @jayendra_saxena]

@flyspicejet Please provide me ETA for this response

[Jayendra Saxena @jayendra_saxena]

Unprofessional behaviour and Zero Customer centric @flyspicejet , flight diverted to Ras-Al-Khaimah rather than my original destination Dubai and not giving any transportation from there , #disgusting CRM SpiceJet..

[Jayendra Saxena @jayendra_saxena]

@flyspicejet Awaiting response from last 4 days @flyspicejet , will I have to wait till my flight onboarding this is disgusting I have been asked to be patient but no positive reply from you #worst

[Jayendra Saxena @jayendra_saxena]

@flyspicejet It’s already 4 days patience @flyspicejet @timesofindia Airlines are not concerned about family security &’ international travel instead of listening to their problems SpiceJet is simply rejecting our plea.

[Jayendra Saxena @jayendra_saxena]

@flyspicejet Have not received any reply so far @flyspicejet

[Jayendra Saxena @jayendra_saxena]

@flyspicejet It’s already 3rd Day since I sent you email but no response even after your SLA , is it something sending man from Earth to Moon ? Why can’t you simply provide a transportation which solves all the problem , it’s not just be May be other passengers as well who facing this issue

[Jayendra Saxena @jayendra_saxena]

@flyspicejet No update from your team..one email received where they simply reject to provide any help for transportation this is pathetic behaviour form customer care @flyspicejet why do you think customer bear the cost of your scheduled change.#Spicejet Worst Airline

[Jayendra Saxena @jayendra_saxena]

@flyspicejet Well I have just tried calling your CC and they have no clue about this , talking about standard ETA instead of emphathy towards my issue .. @flyspicejet please ask them to reach out to me Complaint #08443398

[Jayendra Saxena @jayendra_saxena]

@flyspicejet Awaiting reply as my flight is next week Tuesday